Peak Kia - Service Center

I have been coming for almost 5 years for all the maintenance on my Kia Sorento. The staff is always very friendly and attentive. Trey is awesome. He is honest and makes me feel at ease when it comes maintenance on my Kia Sorento. The staff is always very friendly and attentive. Trey is awesome. He is honest and makes me feel at ease when it comes to services needed. The waiting lounge is very convenient if you decide to wait for your vehicle. Good snacks!! I have purchased 3 vehicles from this dealership and will come back for the next. More

I scheduled this appointment for my my telluride's first service. I also requested that the recent recall for headlights be taking care of too. I called back to find out how much time the appointment would service. I also requested that the recent recall for headlights be taking care of too. I called back to find out how much time the appointment would take. The representative that time said with a car wash included it would take 1 hour 15 minutes. I said I would appreciate a car wash afterwards. When I arrived for my service appointment I was met by a service representative who inquired what I was needing today. I stated that my vehicle needed its first service. He asked if I'd be staying till the service was completed and I said yes. I waited in the customer lounge for over one-and-a-half hours. I asked if all work had been completed which included the service and recall. The service representative stated that only the periodic service had been completed not the recall service. He stated the recall service would take over three hours longer. I approached my vehicle and notice that it had not been cleaned either. So, naturally I'm unable to award a full five stars because specific services we're neglected and time slots we're not expressed accurately. More

Love Peak Kia!!! Employees are awesome, they are very organized, and it's very clean. Every time I have been there; to purchase the car, have the oil changed, just to ask questions, replace a defective organized, and it's very clean. Every time I have been there; to purchase the car, have the oil changed, just to ask questions, replace a defective cosmetic piece, change out my snow tires, etc... they have been very professional and courteous. I won't go anywhere else. More

Always great, always fast service. Everyone had masks on and staying at a safe distances. Always friendly and will come back for more service on my kia and staying at a safe distances. Always friendly and will come back for more service on my kia More

Hat's of to Tray and the service department. Tray was understanding of my situation and fixed my car promptly. In addition to taking the time to explain what was wrong with my car and what was being done understanding of my situation and fixed my car promptly. In addition to taking the time to explain what was wrong with my car and what was being done to fix it. Tray stayed in contact with me throughout the process of my car being fixed. Despite being extremely busy Tray conttinued to stay professional and answer my rediculous amount of questions. Thank you, Tray and the service department for your dedication and hard work, getting me safely back on the road. More

This is the best dealership for service. Everyone is so personal, helpful and understanding. i bought my car here and I will continue to get it serviced here for the life of my car. personal, helpful and understanding. i bought my car here and I will continue to get it serviced here for the life of my car. More

Regular maintenance appt; flush;also added a new oil pan; tires swapped out and breaks too; they honored coupon for services; vehicle is roadtrip ready; car was ready as expected tires swapped out and breaks too; they honored coupon for services; vehicle is roadtrip ready; car was ready as expected More

Service for recall on 6/15/2020. Took almost three hours was not done. Due to new parts was not properly function.He will order the new parts. I called him on 6/24/2020. And he said that he has the new part was not done. Due to new parts was not properly function.He will order the new parts. I called him on 6/24/2020. And he said that he has the new parts, and scheduled to service my Kia on 6/29/2020. I went there on 6/29/2020. Around 10:10am. He told me reschedule for service again, because they ran out of parts again. They just used new parts for other customer’s SUV. Yes, I had enough with them, and won’t go back there anymore. My house is about 29 miles from this dealer. More

I have been coming here for years and Peak Kia has always been great. I have leased many, many cars and always had them serviced at Peak. The service department and service manager, Bob, has always treated been great. I have leased many, many cars and always had them serviced at Peak. The service department and service manager, Bob, has always treated me great which is why I drive over 40 miles to get there. I really appreciate the service and as long as you have great people like Bob and Lalo, I will continue to take my business to Peak Kia. More

. Was greeted promptly. Car was ready when promised. Great service. Dealt with Bobby Mitros. Once he took my keys I felt comfortable all the work would be done. Great service. Dealt with Bobby Mitros. Once he took my keys I felt comfortable all the work would be done. More