Peak Kia - Service Center

Daniels knowledge of the Kia product spans years and he is always the consummate professional. He makes the service experience pleasant and effortless. Thank you! is always the consummate professional. He makes the service experience pleasant and effortless. Thank you! More

Grant helped me with a used car deal and a couple days later I had a couple mechanical issues . Grant was okay to work with at first but when I asked him a question regarding the service being done to me later I had a couple mechanical issues . Grant was okay to work with at first but when I asked him a question regarding the service being done to me “new” vehicle he got nasty with me . Told me they aren’t replacing anything any was in my face . Clearly he was having a bad day but he takes it out on customers wouldn’t recommend working with him at all . More

Quick check in, Lyfts to and from were excellent. Service advisor professional and friendly, explained things nicely. Service advisor professional and friendly, explained things nicely. More

Toni is really on top of things! She juggles multiple sets of people at one time and everyone is happy. You couldn't ask for better representation of Peak KIA in the Littleton area! She juggles multiple sets of people at one time and everyone is happy. You couldn't ask for better representation of Peak KIA in the Littleton area! Ask for her in the service department. You won't be sorry! More

Peak Kia is trustworthy, and staffed with amazing talent. They take on each customer as if it were personal to them. Great communication too. You can text with your Service Advisor for updates. And they RESP They take on each customer as if it were personal to them. Great communication too. You can text with your Service Advisor for updates. And they RESPOND!! Will and the entire team there really do care and strive for only the best outcome possible. Thank you Peak Kia for taking care of us since 2013. There's no where else I go for service or another quality vehicle purchase. More

This is a terrible dealership. My past 3 cars have been Kias. I have not bought any of them from Peak, but have had them serviced there. Last July I took my 2 1/2 year old Tellurid My past 3 cars have been Kias. I have not bought any of them from Peak, but have had them serviced there. Last July I took my 2 1/2 year old Telluride (with only 12,000 miles and a perfect exterior finish) in for routine service. They asked to keep it overnight. I agreed only if they promised to keep it inside as a storm was incoming. They promised they would. I went the next day to pick up the car. The service agent was very apologetic, but they did not get the car inside in time. The entire exterior was completely pockmarked with hail damage. My insurance covered all but $1,000 of the damage. I wrote a letter, multiple emails, and multiple phone calls. No one from the dealership even returned a call or replied in any way. I called Kia North America. They said that they contacted the dealer, but some of them are just too arrogant to respond to complaints. My latest Kia purchase was a 2024 Sorento this past February. Needless to say I did not buy at Peak, and would have encouraged others to do the same. More

The service department has been a nightmare to deal with. I traded in my car and as part of the trade the dealership agreed to fix some paint scratches and a leaking cv joint on the Kia that I purchased. I traded in my car and as part of the trade the dealership agreed to fix some paint scratches and a leaking cv joint on the Kia that I purchased. I scheduled this repair work for a Monday, since that is the only day they have someone who does paint. The service representative messaged me during the day saying that they had all the parts in stock and my car would be ready by 4. Then I didn’t hear from her again. When I checked in with her at 4 she said I was welcome to come pick up my car, but it hadn’t been fixed. They didn’t actually have the parts they needed, and their paint guy was actually on vacation. So, they had my car all day and didn’t fix anything. I scheduled again for the following Monday, again to get both repairs done, but stated I needed to have a loaner car that day (so I can work). I spoke with a manager who assured me she would pull some keys over the weekend so there would be a car available for me Monday. I called her on Saturday to check in about the keys but she didn’t answer. Now it’s the following Monday and I’m here again, and they don’t have a loaner car available, as promised. My feedback is that the level of service they provided at peak Kia while trying to sell me a car and get my trade in does not match the level of service I’ve received from the service center. I would not recommend buying from here unless you can be certain not to need the service department. More

We have used Peak Kia for the past 11 years and will continue to use with our new Sorrento. Nick Smith made the process painless. He was extremely pleasant and professional to work with, absolutely no continue to use with our new Sorrento. Nick Smith made the process painless. He was extremely pleasant and professional to work with, absolutely no bantering back and forth. The day we were scheduled to finalize the paperwork was Nick’s day off. Nick came in to see if we had any additional questions. We would highly recommend Nick. Sandy and Dennis Skubal More

I have been taking my 2017 Kia Niro (now on 108K miles) here since it was purchased new and have always received excellent and responsive service. The team is great; very friendly, helpful, and always goin here since it was purchased new and have always received excellent and responsive service. The team is great; very friendly, helpful, and always going that extra bit to make sure my car and I are all set every time. The service waiting room is also really comfy (fireplace, massage chairs, coffee, etc.) with super fast wi-fi, so, I work while I wait and it's better than an office. Thanks! More