Peak Kia

I have always loathed the hassle and stress of car shopping . . . Until I was referred to Nick Smith. Nick listened to what I wanted in a car and said he had a car in mind that he thought would fit m shopping . . . Until I was referred to Nick Smith. Nick listened to what I wanted in a car and said he had a car in mind that he thought would fit my needs and he was right. Nick is friendly, kind, thoughtful and very knowledgable about the inventory. Working with Nick was a true pleasure and I appreciated his sense of humor as well. Nick served his country and now strives to serve his customers just as well. If you are in need of a vehicle, I highly recommend you go see Nick Smith as you will be in great hands. More

Peak Kia streamlined the entire lease agreement process for our much-needed family SUV. Nick Smith really understood our needs and helped us get the best deal possible for our new Telluride X-Pro. for our much-needed family SUV. Nick Smith really understood our needs and helped us get the best deal possible for our new Telluride X-Pro. More

I've waited a couple months to write this review in hopes that I would end up liking my car more. But I don't so I figured now is the time. I went into Peak Kia to look at a new Sorrento to use for Uber. I t that I would end up liking my car more. But I don't so I figured now is the time. I went into Peak Kia to look at a new Sorrento to use for Uber. I test drove the 24 Sorrento and loved it. When I returned from that testdrive, my friend who had stayed back at the dealership said she'd heard another salesperson storming around and cussing about me being on a drive with another salesperson. Seems he thought I should have been his customer. So we get back and we started doing paperwork. When my salesperson told me about a 23 Sportage that I might be interested in. Took a look at the outside of the car and we went back in to find the keys to test drive it. Couldn't find the keys and it was closing time so we agreed that I'd come back the next day and test drive it. We finished what I was told was the paperwork to get pre-qualified so they'd have an answer on my financing by the time I came back. Fast forward to the next afternoon and I go in. Only to find that they did indeed run my paperwork but for the Sportage. So I was qualified for a car I hadn't driven and wasn't my first choice. I was told that I should test drive the Sportage and see how I felt after that. I drove the car and hated it. It didn't have any of the features I had very clearly stated as being necessary. We get back and the sales manager tells me that there's no way to get the car I want because I had signed paperwork. Paperwork I was told was for financing, not for the specific car. I had no idea what else to do so I finalized the paperwork. Which had been redone because the finance person had tried to slide an extra 1300 dollars on for an extended warranty. When I questioned him on that fee, he said I'd agreed to it. Said he'd discussed it with me. Neither me, my friend, or my salesperson had heard him say a word about it so that was just an outright lie and an attempt to slide a fee past me. Super shady. So I take the car and am told that the promised detailing of the car will be handled after there's better weather. So I drive away with my new used car. I honestly hate it. It drives poorly and there's issues with the transmission shifting, it feels like the alignment is off, and the "new" tires are absolutely garbage. Drive it for a few days and it gets to the oil change mileage so I take it in to use the free oil change coupon they gave me. I take it in and list all the issues I'm having and they promise to take a look. According to them, the tech found no issues. Of course they don't, right? So I talk to the parts counter to see about buying some all weather mats since this car came with the cheap carpet mats. The parts person told me that while they have the mats in stock, I shouldn't buy them and I should just go to Weather-Tech. Crazy to me.So they next day I have two tires showing lower pressure. So I keep my eye on it and it's going down daily. So I go into my local trusted tire shop and they pull the tires to check for leaks. Lo and behold, the inside of the tires have the residue of fix-a-flat. My tire guys find holes in two tires so they patch them for me. Obviously not new tires. They also find the alignment is in fact off. So now I'm having to buy new tires for my new car and get the alignment done because the dealership said there wasn't anything wrong. So before I pay for that, I go back to the dealership to see if there's a way to get the car I want. I plead my case to the manager and he agrees to take the car in on trade. I hated this car so much that I was willing to take a 5,000 dollar loss on a car I'd had for less than a week. Do the paperwork and now I can't get financed because I just got financed. So now I'm stuck with a car I hate.This was 100% the most disappointing sales interaction I've ever had. Every single person I dealt with seemed to lie to me at some point. I'm so frustrated and there's nothing I can do. They tried to bribe a good review by telling me if I gave them 5 s More

The dealership was well maintained and we received help immediately. Everyone was friendly and I really feel like I ended up with the right vehicle for my needs. immediately. Everyone was friendly and I really feel like I ended up with the right vehicle for my needs. More

Everyone was friendly and knowledgeable! They were patient and answered all our questions. When we couldn’t take the car home due to medical reasons they brought the car to our home! Nick wa They were patient and answered all our questions. When we couldn’t take the car home due to medical reasons they brought the car to our home! Nick was excellent!!! More

We have never had a better car buying experience! Our salesman Andy was amazing, communication was great and he was very responsive. Peak Kia was great as well we were in and out of there in less tha Our salesman Andy was amazing, communication was great and he was very responsive. Peak Kia was great as well we were in and out of there in less than an hour! More

Smooth as butta…. Nick was waiting out front for me when we pulled up. I pre-approved online and just needed to have a fun test drive and Nick was ready to roll. Nic Nick was waiting out front for me when we pulled up. I pre-approved online and just needed to have a fun test drive and Nick was ready to roll. Nick provided his full attention to me and my questions. Professional, knowledgeable, and kind. Respectful of my time. More

Nick was great to work with. He was patient with following up with my schedule. He was patient with following up with my schedule. More

Marc and the team here were absolutely amazing. My last car buying experience wasn’t great, so honestly, I was not looking forward to the process, but Marc and his team changed my mind about car sa My last car buying experience wasn’t great, so honestly, I was not looking forward to the process, but Marc and his team changed my mind about car salesmen. He was very knowledgeable, provided peace of mind when I had concerns, and he was very accommodating. It was the best experience I’ve had at any dealership. The entire process was smooth and low pressure, everybody we talked to was friendly and helpful, and their facility was wonderful. They also had a massive inventory of vehicles to choose from. If you’re in the market, go see Marc! When the time comes that I need another vehicle, I’ll without a doubt go back to Peak Kia. More

We worked with Andy when we got there. He had the car we wanted to look at ready to go when we arrived. There was no wasted time and we were in and out in under an hour. They were very pat He had the car we wanted to look at ready to go when we arrived. There was no wasted time and we were in and out in under an hour. They were very patient and kind to my two boys and my wife! I will be recommending Andy and Peak Kia to anyone who will listen! More