Peak Kia Colorado Springs

Good experience until you sign the paperwork! I leased a car through peak kia chapel hills about 7 months ago and they were truly helpful with the whole process. After the deal was done, I was so I leased a car through peak kia chapel hills about 7 months ago and they were truly helpful with the whole process. After the deal was done, I was so pleased I referred a coworker who ended up getting the same exact car i did. I sat through the whole process with her to guarantee that she would get as much help as I did in which she received. They informed me that I would receive a referral commission for helping them out in 6-8 weeks. I let 3 months go by before I contacted them regarding if the check was sent out or not. I had to leave a message with the front staff who said I would get a return call. I let another 3 weeks go by and ended up repeating this process two more times and still no response. I then called a 4th time and demanded to remain on the line until they get an answer, which I got a response from management "that it's too late to do anything about it now." I finally ended up writing an email to their website with my complaint to try to get in touch with someone and I ended up receiving an email from the internet salesman stating that he has noticed my "interest" in a car they had and he would like to help me with it. Obviously they do not read the emails that customers send to them, but instead reply with an auto generated email. I then contacted him, who said he would pass along a message to their accountant to look into it and I should receive a call and still no response. So I tried another method by leaving a voicemail on the accountants line and once again, still NO response! With this experience and lack of communication, I will NEVER do business with peak kia chapel hills again! More

Beware of the total cost If there is one thing I can't stand when I am doing business it would be having two different numbers. So I specifically asked my wife to get an exac If there is one thing I can't stand when I am doing business it would be having two different numbers. So I specifically asked my wife to get an exact amount as we did most of our dealings over the phone. The price came in at $26,998 out the door the text said. Well you can imagine how upset I was when the actual out the door price was $27,735. Almost $1,000 higher than quoted. But I guess if i want to drive down to Colorado Springs from Breckenridge I can have a free oil change!!! That seems like a fair deal. Everyone was very cordial at the dealership but that doesn't make up for false numbers. More

Amazing experience I do not like car shopping or car sales men. I have been looking at cars for 3 months and been to tons of car dealerships. I was referred to go to Pea I do not like car shopping or car sales men. I have been looking at cars for 3 months and been to tons of car dealerships. I was referred to go to Peak Kia and what an amazing experience. I worked with Bre Krone and Jason Pachon, they were amazing. The best exprience no pressure showed me a vehicle with everything I was wanting and went above and beyond to help me get the car of my choice. On our test drive they did not rush me and Bre was wonderful with my 10 an 7 year old child. They asked a million questions during the test drive and she was friendly and wonderful with them. Jason made sure I would not settle for anything less then what I wanted. The waiting room is child friendly and Jeremiah in the financing was very helpful as well. I would only recommend Peak Kia in Chapel Hills area to everyone I know. The all around best of the best experience!!!! More

Highly recommend this Dealer We live in Pueblo and so far we've bought 3 cars from this dealership in CO Springs! Their customer service is one of the best we've seen. They are no We live in Pueblo and so far we've bought 3 cars from this dealership in CO Springs! Their customer service is one of the best we've seen. They are not a bunch of pushy salesman. They're people who want to help you pick the right vehicle that suits your needs and budget! Thank you Brian Kretz for helping us! More

Jerry After going to 2 other dealerships I've never felt more comfortable than I have here. I went in just to find out if a different vehicle would even be After going to 2 other dealerships I've never felt more comfortable than I have here. I went in just to find out if a different vehicle would even be possible since I wasn't working with good credit or much of a budget (since I was told previously it wouldn't be possible). I was emotional and called home to Ohio at least 10 times but they were patient with me the whole 4 hours I was there. And the financial guy pushed for me to get the numbers I needed. Best service I've had anywhere in a long time. Jerry made me feel like I was talking to my own Dad while dealing with all my questions and just getting to know me. I can't say thank you enough for all the genuinely great care I was in. It was truly because of the person that I left with a vehicle that same day. :) More

2000 Jeep Wrangler purchase I went to Peak KIA in Colorado Springs with interest in a 2000 Jeep Wrangler. My car salesman, Lee, was extremely polite, cooperative, and knowledgabl I went to Peak KIA in Colorado Springs with interest in a 2000 Jeep Wrangler. My car salesman, Lee, was extremely polite, cooperative, and knowledgable in regards to my questions and concerns. Jason, a manager, was extremely helpful and open to working with me throughout the purchase and inspection process. I would strongly recommend this dealership. They work hard to ensure the happiness and peace of mind of their customers when purchasing a vehicle. More

Used car lee was a great sales person! He was not high pressure and was very friendly and professional. A true pleasure to work with! I think that forcing lee was a great sales person! He was not high pressure and was very friendly and professional. A true pleasure to work with! I think that forcing a review to be a certain length is ridiculous...my 23 words adequately conveyed my feelings. I would have refused to submit just on principle but I wanted to share how happy I was with Lee! More

Great group of people! Peak Kia is the best! All of my questions were answered, concerns addressed, and most importantly I believed what they were telling me. Grant, my sal Peak Kia is the best! All of my questions were answered, concerns addressed, and most importantly I believed what they were telling me. Grant, my sales consultant, took me step by step through the process like a real sales person should! I thought my experience had ended well, but they weren't done... Grant even followed up the next day to make sure I was 100% satisfied (I AM!!!). They proved that buying a car can be a fun experience. Jeff, Jerimiah, and Jason all made memorable impressions as well. Thanks guys! More

Great experience, very friendly and helpful! Cortez and Jeff really listened to what are needs were. They spent a lot of time working with us to find a vehicle that fit the needs and budget of ou Cortez and Jeff really listened to what are needs were. They spent a lot of time working with us to find a vehicle that fit the needs and budget of our family. More