Peak Kia Colorado Springs

Happy Just bought a car last week. Tyler and Heather are awesome and make sure needs are met. Battery was the only down fall. It tested good last week but t Just bought a car last week. Tyler and Heather are awesome and make sure needs are met. Battery was the only down fall. It tested good last week but then died repeatedly this week. Went back today and they gave me a brand new battery. No hassle at all. Super happy with the service More

Best experience of my life Heather Shannon took better care of me buying a car than I ever thought was possible. Before I ever even went to the dealership she handpicked cars f Heather Shannon took better care of me buying a car than I ever thought was possible. Before I ever even went to the dealership she handpicked cars for me to look at that would fit in my budget and really found me the best car for me. When I expressed concerns about financing, she calmed me down and helped me realistically find a payment that would work for me. She even helped me clean out my trade in!. Peak kia is definitely the only place I will refer my friends and family to. The people there really care about you as a person. Not as a sale. Go buy a car! More

Best Car Buying Experience Peak KIA it's a Great Idea!! This was THE Best car buying experience I ever had. Salesman Chris Sneed was very easy to work with and the General Mana Peak KIA it's a Great Idea!! This was THE Best car buying experience I ever had. Salesman Chris Sneed was very easy to work with and the General Manager Jeff Matingley was a wealth of information. This team made SURE that I was completely satisfied and comfortable with my deal, I must say that they are the Best at what they do. Go see the Peak KIA before you make your next purchase, you will NOT be disappointed. I will definitely be a return customer. 6 stars if I could. More

Great car buying experience we are return customers My wife and I recently purchased a 2016 Kia Sedona from Brian at peak kia. I would highly recommend this dealership and specifically Brian. He was abl My wife and I recently purchased a 2016 Kia Sedona from Brian at peak kia. I would highly recommend this dealership and specifically Brian. He was able to get us into a brand new Mini Van. He worked with us on financing and eventually recommended us into a leasing program. By doing this and assisting us with all of our options he was able to get us into our budget and get rid of all our negative equity with our trade in. Him and this dealership has been so fantastic that we have purchased 2 brand new vehicles from them. A 2015 Kia soul last year and a sedona this year. If you are looking for great customer service and a fantastic financing program this is the place to go. More

An overall great car and truck buying experience x 2 I had to find a replacement vehicle due to an accident. I ended up at Peak Kia because of the advertised sales that were listed on a few Toyota models I had to find a replacement vehicle due to an accident. I ended up at Peak Kia because of the advertised sales that were listed on a few Toyota models. Josh was an A+ salesman and provided great support and patience in helping me to decide. And in the end I decided to purchase both vehicles simply because I couldn't turn down either of the amazing deals. Thank you for making the car buying process such an easy experience during what was a very hard and stressful time for me. I have referred everyone I know who is looking for a vehicle to Peak Kia and will continue to do so. Thanks for the fantastic team effort in providing 2 outstanding deals! Sarah More

A true team environment with stellar customer service! Bre, Jason, Josh, and Lois were all just awesome to work with! We bought a used car and the whole time they were straight forward, patient, and went w Bre, Jason, Josh, and Lois were all just awesome to work with! We bought a used car and the whole time they were straight forward, patient, and went way above and beyond! I would recommend them to any one, whether you want to buy a new Kia or a different used vehicle you will get the same experience. They were patient with us and our son and their entire team was just so friendly, not your typical dealer atmosphere! More

Dealer provided false Carfax report. Dealership sold us a 2012 dodge durango at a premium price and now 3 months later the white paint is flaking off showing, surprise a black door, appar Dealership sold us a 2012 dodge durango at a premium price and now 3 months later the white paint is flaking off showing, surprise a black door, apparently this durango crew was in a wreck and sold at an auction in Texas of which Peak Kia bought the vehicle and fixed it in their auto body shop doing a crappy job, the paint is flaking off the passenger front door, the rear tailgate and rear passenger quarter panel. What kind of wreck required all of this? A rollover? A bad t bone? They showed a clean carfax also but that doesn't matter when they are the ones doing a crappy repair and not even reporting the repair. More

Beyond the Extra Mile!!!!! Heather, Jason, Jeff and the entire team @ Peak Kia have worked not stop on getting me the SUV I want, at the absolute best price. My circumstances ar Heather, Jason, Jeff and the entire team @ Peak Kia have worked not stop on getting me the SUV I want, at the absolute best price. My circumstances are not easy to work with, and they have not stopped working for me. We already own a Sportage and absolutely love it. This is a dealership that truly cares about the customer, not just the sale. They have stayed with me until 11:00pm at night, and picked right back up the next morning. They have a large inventory of new and immaculate used vehicles. I have truly found a dealership that I will work with for life! Last but not least they are amazing if you have children in tow, coloring books, snacks and amazing interaction with them as well. Whether you are a millionaire, or not, you are treated like a million bucks!! The entire staff is fantastic! More

Outstanding Customer Service Peak Kia Chapel Hills was an absolute pleasure to work with! Back in October we had to buy a car for our teenage daughter, we went to several dealers Peak Kia Chapel Hills was an absolute pleasure to work with! Back in October we had to buy a car for our teenage daughter, we went to several dealerships, but ultimately the best deal was at Peak, we walked out of there with a beautiful 2015 Optima! They had such outstanding customer service and gave us such a great experience that we just went back 4 months later to buy a 2016 Sorento. Just to do due diligence we still shopped around to make sure it was going to be the best deal, and without a doubt it was. They gave me the most for my trade, and I was able to buy a fully loaded Sorento for an incredible price. Both transactions were completely seamless, each took less than 2 hrs (which is practically unheard of at a car dealership), and the follow up after from both sales and service (to schedule my first oil change) has been spot on! I HIGHLY recommend them! They have built a team that has figured out how to make "car buying" an exciting (and painless) experience for the customer. More

Good experience until you sign the paperwork! I leased a car through peak kia chapel hills about 7 months ago and they were truly helpful with the whole process. After the deal was done, I was so I leased a car through peak kia chapel hills about 7 months ago and they were truly helpful with the whole process. After the deal was done, I was so pleased I referred a coworker who ended up getting the same exact car i did. I sat through the whole process with her to guarantee that she would get as much help as I did in which she received. They informed me that I would receive a referral commission for helping them out in 6-8 weeks. I let 3 months go by before I contacted them regarding if the check was sent out or not. I had to leave a message with the front staff who said I would get a return call. I let another 3 weeks go by and ended up repeating this process two more times and still no response. I then called a 4th time and demanded to remain on the line until they get an answer, which I got a response from management "that it's too late to do anything about it now." I finally ended up writing an email to their website with my complaint to try to get in touch with someone and I ended up receiving an email from the internet salesman stating that he has noticed my "interest" in a car they had and he would like to help me with it. Obviously they do not read the emails that customers send to them, but instead reply with an auto generated email. I then contacted him, who said he would pass along a message to their accountant to look into it and I should receive a call and still no response. So I tried another method by leaving a voicemail on the accountants line and once again, still NO response! With this experience and lack of communication, I will NEVER do business with peak kia chapel hills again! More