Peak Kia Colorado Springs

Sold me a lemon then took me for another 15,000 more Sold me a lemon then took me for another $15,000 more. So approximately 18 months ago I bought a 2011 Rubicon Jeep… This was my dream vehicle. Six m Sold me a lemon then took me for another $15,000 more. So approximately 18 months ago I bought a 2011 Rubicon Jeep… This was my dream vehicle. Six months in to owning this I had to veer off the side of the road just going over Bumpy terrain.. the bumper come off and the side bumpers over the tires come off. My head was thrown into the dashboard to which no airbags deployed. I was left with a scar after 22 stitches to the left eye. Six months later my car totally died on the road… The engine is dead, they have to replace it. Understanding I have less than 9000 miles at this point on my car. It was in the shop for over a month. I get it back and all the sudden it keeps on slipping out of fourth… I called Charles… I was going to bring it in then ended up in the hospital with an MS relapse… When I started it again and am still in first, the car shakes like the engine is going to blow. I take it back to the dealership, I’m furious. I tell Charles that I’m going to do a very negative review on the establishment. Of course I am put in touch with the GM who says he’s going to make this better. They have it for three days they cannot make it do what I say it’s doing. So now I’m a liar. So basically here’s your keys to your jeep, take it back. They were kind enough to let me use A 2015 Nissan Xterra. When I asked what the price of the Nissan the GM says oh don’t worry about price… What would you think! . Still thinking in my mind with all the problems I’ve had and what was stated by the GM, so I will go forth and buy this.. After the GM wouldn’t lie, he is going to do something to help me out. Yes the car was up in value, I do get that. I had a remaining 25+ thousand dollar loan. When I left there I was now $42,000 loan. The Blue book worth 29 that’s with all the bells and whistles.. The manager handling the paperwork told me the GM was going to play around with the numbers to give me the best possible deal…Nothing was done to alleviate everything that I’ve gone through with this jeep. In fact the dealer has now made money on me. The Nissan is blue booked at 28+… They dug me for 32 grand and then refused to reimburse my service contract which was only 18 months into a six-year deal. I’m told by the manager “we don’t do reimbursements on service deals”! So now I paid 2000+ on the jeep add another 2000 for the new car. So they screw me on that as well. I now am Proud owner of a Nissan Xterra are valued at $42,000… Remembering it’s only worth 29… Absolutely is this because I am a female.. I don’t know. I do know I’m not a stupid lady. To all you women out there be very careful going through this dealership. They may act like they care… I am now the proud owner of a Nissan Xterra for the deal of $42 grand. Absolute thief’s.. Maybe it’s because I didn’t have a man there with me… I have never felt so taken advantage of in my life. I was overwhelmed and should never have signed. Congratulations Peak Kia Colorado Springs on making my Christmas. I am sure you will have a wonderful holiday based on you screwing people over and being paid on commission. I will spread the word. I manage a very large restaurant in this town. More

Lie stay clear Lied about emission test. Told me not required in Colorado Springs . Truck didn't pass in Denver and is missing equipment. I'm really stunned . Liar Lied about emission test. Told me not required in Colorado Springs . Truck didn't pass in Denver and is missing equipment. I'm really stunned . Liars! More

Service dept is great! I have had to take my car in for warranty work. They get it done and the process is seamless. Everyone is friendly and they even let me borrow a car t I have had to take my car in for warranty work. They get it done and the process is seamless. Everyone is friendly and they even let me borrow a car to use til work is complete, without any hassle. Also, trying to find a car for my daughter who is extremely small is hard. Christopher and his new successor are helping me, knowing I am taking my time! They aren't pushing me or giving up on me. It's been awesome working with them! More

Happy Just bought a car last week. Tyler and Heather are awesome and make sure needs are met. Battery was the only down fall. It tested good last week but t Just bought a car last week. Tyler and Heather are awesome and make sure needs are met. Battery was the only down fall. It tested good last week but then died repeatedly this week. Went back today and they gave me a brand new battery. No hassle at all. Super happy with the service More

Best experience of my life Heather Shannon took better care of me buying a car than I ever thought was possible. Before I ever even went to the dealership she handpicked cars f Heather Shannon took better care of me buying a car than I ever thought was possible. Before I ever even went to the dealership she handpicked cars for me to look at that would fit in my budget and really found me the best car for me. When I expressed concerns about financing, she calmed me down and helped me realistically find a payment that would work for me. She even helped me clean out my trade in!. Peak kia is definitely the only place I will refer my friends and family to. The people there really care about you as a person. Not as a sale. Go buy a car! More

Best Car Buying Experience Peak KIA it's a Great Idea!! This was THE Best car buying experience I ever had. Salesman Chris Sneed was very easy to work with and the General Mana Peak KIA it's a Great Idea!! This was THE Best car buying experience I ever had. Salesman Chris Sneed was very easy to work with and the General Manager Jeff Matingley was a wealth of information. This team made SURE that I was completely satisfied and comfortable with my deal, I must say that they are the Best at what they do. Go see the Peak KIA before you make your next purchase, you will NOT be disappointed. I will definitely be a return customer. 6 stars if I could. More

Great car buying experience we are return customers My wife and I recently purchased a 2016 Kia Sedona from Brian at peak kia. I would highly recommend this dealership and specifically Brian. He was abl My wife and I recently purchased a 2016 Kia Sedona from Brian at peak kia. I would highly recommend this dealership and specifically Brian. He was able to get us into a brand new Mini Van. He worked with us on financing and eventually recommended us into a leasing program. By doing this and assisting us with all of our options he was able to get us into our budget and get rid of all our negative equity with our trade in. Him and this dealership has been so fantastic that we have purchased 2 brand new vehicles from them. A 2015 Kia soul last year and a sedona this year. If you are looking for great customer service and a fantastic financing program this is the place to go. More

An overall great car and truck buying experience x 2 I had to find a replacement vehicle due to an accident. I ended up at Peak Kia because of the advertised sales that were listed on a few Toyota models I had to find a replacement vehicle due to an accident. I ended up at Peak Kia because of the advertised sales that were listed on a few Toyota models. Josh was an A+ salesman and provided great support and patience in helping me to decide. And in the end I decided to purchase both vehicles simply because I couldn't turn down either of the amazing deals. Thank you for making the car buying process such an easy experience during what was a very hard and stressful time for me. I have referred everyone I know who is looking for a vehicle to Peak Kia and will continue to do so. Thanks for the fantastic team effort in providing 2 outstanding deals! Sarah More

A true team environment with stellar customer service! Bre, Jason, Josh, and Lois were all just awesome to work with! We bought a used car and the whole time they were straight forward, patient, and went w Bre, Jason, Josh, and Lois were all just awesome to work with! We bought a used car and the whole time they were straight forward, patient, and went way above and beyond! I would recommend them to any one, whether you want to buy a new Kia or a different used vehicle you will get the same experience. They were patient with us and our son and their entire team was just so friendly, not your typical dealer atmosphere! More

Dealer provided false Carfax report. Dealership sold us a 2012 dodge durango at a premium price and now 3 months later the white paint is flaking off showing, surprise a black door, appar Dealership sold us a 2012 dodge durango at a premium price and now 3 months later the white paint is flaking off showing, surprise a black door, apparently this durango crew was in a wreck and sold at an auction in Texas of which Peak Kia bought the vehicle and fixed it in their auto body shop doing a crappy job, the paint is flaking off the passenger front door, the rear tailgate and rear passenger quarter panel. What kind of wreck required all of this? A rollover? A bad t bone? They showed a clean carfax also but that doesn't matter when they are the ones doing a crappy repair and not even reporting the repair. More