Peacock Ford - Service Center

Tom is a great service agent. He always looks out for his customers. When you bring your vehicle in for service you always know it will be checked from top to bottom, and you leav He always looks out for his customers. When you bring your vehicle in for service you always know it will be checked from top to bottom, and you leave feeling very satisfied. More

The sales and service representatives are a pleasure to talk to and do business with. Just like family. talk to and do business with. Just like family. More

Excellent in all areas. Very personable, good communication, timely. It was an excellent experience in my opinion. Very personable, good communication, timely. It was an excellent experience in my opinion. More

Great services over all and on time as need and very professional service identify the problem professional service identify the problem More

The service department kept its promise of taking my vehicle soon after I arrived for my appointment. The customer waiting area is roomy, clean and offers coffee and other beverages. Checking in and ch vehicle soon after I arrived for my appointment. The customer waiting area is roomy, clean and offers coffee and other beverages. Checking in and checking out is fast and easy. The team is polite and efficient. Good job Peacock Ford! More

They take good care of our classic car—2010 Mercury Grand Marquis. We are pleased. Marquis. We are pleased. More

It's fine, but it would be great if you could request a ride to be available prior to your appointment. When I made my service appointment, I specifically said I needed a ride and I was told, "We should be ride to be available prior to your appointment. When I made my service appointment, I specifically said I needed a ride and I was told, "We should be able to do that." So, when I got there at my scheduled appointment time, I was told their one and only driver was out and I could wait 45 minutes for him to get back. Well, that conflicted with my other appointment time in Winter Park, so I ended up walking 20 minutes to my other appointment. Please do better. More

Good service nice guys knowledgeable accommodating appointment schedule courtesy ride excellent department Tom and Mike do great job as do the other guys. appointment schedule courtesy ride excellent department Tom and Mike do great job as do the other guys. More

Everything was great. Just recommend Ford providing customers a loaner. Many other dealerships do it as complimentary service. A dealership as large as FORD should have th Just recommend Ford providing customers a loaner. Many other dealerships do it as complimentary service. A dealership as large as FORD should have the capability to provide their customers better experiences during service. More