Peacock Ford - Service Center

I took my Mustang in because it was acting up. I was told what the problem was and was given a quote of $586.00. I do not make a lot of money and it was a stretch to pay this but I needed my car fixed. I gav what the problem was and was given a quote of $586.00. I do not make a lot of money and it was a stretch to pay this but I needed my car fixed. I gave the green light for them to make the repairs. When I picked up my car the problem was still there it was no better. I talked to the service Manager and was told that what they fixed needed to be fixed as well. I told them that I was very clear in that all I wanted was the drivability problem fixed. And was told by the service adviser before they did the repairs that what they had identified as needing to be fixed would solve the problem. Long story short they were unwilling to do anything more for me no refund, no more looking into the drivability problem unless I was willing to pay more money. So I left almost $600.00 poorer with a car that had the same problem it had when I took it in. I still have no idea what I got for my money. More

Check the vehicle you purchase thoroughly. The false advertise what the vehicle comes with on the window sticker. When I called up after the sale, they said "Too bad! The fine print says we can make mi advertise what the vehicle comes with on the window sticker. When I called up after the sale, they said "Too bad! The fine print says we can make mistakes on the sticker.. If you dont like it bring the truck back." More