Peacock Ford

Easy transaction, informative product specialist. Waiting on scheduling for service dept. to take care of a few outstanding issues with vehicle. Waiting on scheduling for service dept. to take care of a few outstanding issues with vehicle. More

Easy ordering (signed March 27th order with exactly what I wanted) and purchasing process for my 23 Bronco at the price agreed to! I wanted) and purchasing process for my 23 Bronco at the price agreed to! More

It was the day of their Christmas Party so I don’t know a lot about my features but I will figure them out as I go I guess. lot about my features but I will figure them out as I go I guess. More

Overall great experience with good communication and customer service. Sales rep had good follow up and was very transparent and easy to work with. customer service. Sales rep had good follow up and was very transparent and easy to work with. More

Nice dealership. Jose was great to work with and everyone was helpful without being too high pressured. I'd definitely deal with them again. Jose was great to work with and everyone was helpful without being too high pressured. I'd definitely deal with them again. More

It was fine It was fine Jose was good and I bought a car Ugh Ugh More

Tag-teamed by various staff members from the minute I walked into the dealership with the obligatory "talks with the manager" taking place at regular intervals. Ultimately opted for a "doable" negotiat walked into the dealership with the obligatory "talks with the manager" taking place at regular intervals. Ultimately opted for a "doable" negotiated monthly rate on the vehicle after discussions with the first two staff members regarding down payment, allotted annual mileage, and declined protection plans only to be directed to the Finance Manager's office for final signatures and told that a down payment was not advisable. After revising the previously negotiated terms of the contract based on his recommendations, the lease agreement- minus any down payment - was printed, signed, and I was escorted to the vehicle. After noting that the various "deals" and "incentives" emphasized during the lease process were standard in similar lease programs and of very little long-term benefit to the consumer, I attempted to contact Ford Credit within 36-48 hours to request any possibility of a modification of the lease agreement based on my initial intent to apply a down payment toward the transaction and was advised I would need to contact the Finance Manager at the dealership to address this issue. Immediately contacted the Finance Manager at the dealership and was advised the paperwork was in transit and "he could do nothing more at this point" despite the fact that the initial payment on the lease will not be due until approximately 1/8/24. I have been a Peacock Ford customer for many years through two prior leases but will cease doing business with this dealership for all future vehicle transactions. More

I already did this. Plz stop sending me these surveys. Thank you so much. Have a great day. Plz stop sending me these surveys. Thank you so much. Have a great day. More

Have purchase previous vehicles from Peacock & have been very happy each time, to include the Service Dept. Everyone from sales to service are always very friendly & professional. Your web site is also very very happy each time, to include the Service Dept. Everyone from sales to service are always very friendly & professional. Your web site is also very well done. Is from the web search that I located the vehicle I desired to purchase. More

I never felt any pressure to buy what I didn't want or need. I knew what I wanted from shopping online. There were two possible options at Peacock and Josh showed me both. I chose the second one. That's i need. I knew what I wanted from shopping online. There were two possible options at Peacock and Josh showed me both. I chose the second one. That's it. More