Payne Weslaco Ford

Great environment! Friendly sales men! George was outstanding. Goes above and beyond for his customers! Thank you! Friendly sales men! George was outstanding. Goes above and beyond for his customers! Thank you! More

Mr Beto is very attentive to customers needs and in and out service was quick. Thanks Ed Payne for hiring Beto with his excellent knowledge. Greatly appreciated ! out service was quick. Thanks Ed Payne for hiring Beto with his excellent knowledge. Greatly appreciated ! More

Everyone at Payne is very welcoming. As soon as you drive in you are greeted with a smile and any assistance needed you are guided in the right direction. As soon as you drive in you are greeted with a smile and any assistance needed you are guided in the right direction. More

Great customer service and sales team they treat you the correct way not like other dealers correct way not like other dealers More

Red salesman’s was outstanding great service , call and text me a couple of times to let me know vehicle was ready text me a couple of times to let me know vehicle was ready More

Made the customer feel like a friend and not just some numbers on a board numbers on a board More

Very friendly smiling employees and knowledgeable. Clean dealership, easy in and out from frontage road. Clean dealership, easy in and out from frontage road. More

Excellent service. All employees I dealt with were extremely courteous and Knowledgeable especially John Castilleja. Will recommend to my family and friends. All employees I dealt with were extremely courteous and Knowledgeable especially John Castilleja. Will recommend to my family and friends. More

Costumer services voice, manners on point. They tell you what you want to hear, but they don't follow up. I took my family handicap van for service, a transit 350, needed work on the AC, on Ap They tell you what you want to hear, but they don't follow up. I took my family handicap van for service, a transit 350, needed work on the AC, on April 19!!! Today is May 10!!! And still not ready. At first I wasn't calling them, because I trusted they would be reaching out to me, but had passed two weeks!!! And no updates or anything. I have tried explaining that this is a family van, I have a son who has cerebral palsy and this is the transportation we bought for him not to struggle, spoke with receptionist, with management, with the service representative pr in charge of our vehicle, George Rivera, I even spoke to the other George on sales. Why? Because I called Mr Rivera and he never answered or returned the calls. So I called every department. On the 3rd was stated that van would be ready by Friday May 6, we didn't called all week, (maybe that's what they wanted) Friday got here, and no van.. I didn't called until yesterday Monday 09. For them to tell me that would be ready by today, yet when my husband went, they told him til Wednesday 11!!!!! How many times are their changing the dates??? We bought this van in this place, cash, at. The time everyone was very fast to attend our need, and everything we wanted to customize on van, was done. Why? Because was a good sale right? Well we are paying for this service too.. and yet job isn't done. If you need service on your vehicle, please make better choices. This dealership is not reliable for that. They're honest at least of how long the job would take. I would have given no stars but no choice. More

Great caring people who pay attention to your wants and needs...Awesome experience...I'm one happy customer needs...Awesome experience...I'm one happy customer More