Payne Weslaco Ford

Very friendly smiling employees and knowledgeable. Clean dealership, easy in and out from frontage road. Clean dealership, easy in and out from frontage road. More

Excellent service. All employees I dealt with were extremely courteous and Knowledgeable especially John Castilleja. Will recommend to my family and friends. All employees I dealt with were extremely courteous and Knowledgeable especially John Castilleja. Will recommend to my family and friends. More

Costumer services voice, manners on point. They tell you what you want to hear, but they don't follow up. I took my family handicap van for service, a transit 350, needed work on the AC, on Ap They tell you what you want to hear, but they don't follow up. I took my family handicap van for service, a transit 350, needed work on the AC, on April 19!!! Today is May 10!!! And still not ready. At first I wasn't calling them, because I trusted they would be reaching out to me, but had passed two weeks!!! And no updates or anything. I have tried explaining that this is a family van, I have a son who has cerebral palsy and this is the transportation we bought for him not to struggle, spoke with receptionist, with management, with the service representative pr in charge of our vehicle, George Rivera, I even spoke to the other George on sales. Why? Because I called Mr Rivera and he never answered or returned the calls. So I called every department. On the 3rd was stated that van would be ready by Friday May 6, we didn't called all week, (maybe that's what they wanted) Friday got here, and no van.. I didn't called until yesterday Monday 09. For them to tell me that would be ready by today, yet when my husband went, they told him til Wednesday 11!!!!! How many times are their changing the dates??? We bought this van in this place, cash, at. The time everyone was very fast to attend our need, and everything we wanted to customize on van, was done. Why? Because was a good sale right? Well we are paying for this service too.. and yet job isn't done. If you need service on your vehicle, please make better choices. This dealership is not reliable for that. They're honest at least of how long the job would take. I would have given no stars but no choice. More

Great caring people who pay attention to your wants and needs...Awesome experience...I'm one happy customer needs...Awesome experience...I'm one happy customer More

Employees are very courteous and helpful. Everyone was always checking to see if you needed something. A big thank you to our salesman, Baldemar, and to Raul. Everyone was always checking to see if you needed something. A big thank you to our salesman, Baldemar, and to Raul. More

The service and professionalism. l was amazing. Joe Cantu, and general manager actually listen to you and your concerns. It was the best experience I have ever had buying an automobi l was amazing. Joe Cantu, and general manager actually listen to you and your concerns. It was the best experience I have ever had buying an automobile. Thank you Payne Ford in Weslaco. More

Excellent customer service by our sales rep mr Eli Mendiola. Was dedicated to make sure we found the greatest deal Mendiola. Was dedicated to make sure we found the greatest deal More

Awesome.. There the best Payne family where you can get finance.., they understand your needs what vehicle you need or want very professional very polite , and educated and thank you for the veterans the finance.., they understand your needs what vehicle you need or want very professional very polite , and educated and thank you for the veterans they hire best people to work with.. Thank you..❤️ More

They have the best customer service. Our salesman went above and beyond to help us purchase our vehicle. Thank you! above and beyond to help us purchase our vehicle. Thank you! More

Excellent service. Genuine friendly associates. Comfortable and nice environment. I will return in the future. Comfortable and nice environment. I will return in the future. More