Payne Brownsville Volkswagen

My service was very poor.Not very friendly or willing to My service was very poor. Not very friendly or willing to help out when I first called My issue was not resolved When I picked up my car it was not My service was very poor. Not very friendly or willing to help out when I first called My issue was not resolved When I picked up my car it was not even washed More

In and out service was great. I was shuttled to get my wallet at home, which I had forgotten. Lots of courtesy all around. Mechanic was able to quickly diagnose the problem and was fixed in due time. wallet at home, which I had forgotten. Lots of courtesy all around. Mechanic was able to quickly diagnose the problem and was fixed in due time. More

Great experience! Everything was thoroughly explained, they were nice and extremely helpful professional. Driving my car back home it almost felt like it was brand new! they were nice and extremely helpful professional. Driving my car back home it almost felt like it was brand new! More

Service was very good service personnel were very friendly explained everything that was going to be serviced that day also complete a courtesy checks Thanks friendly explained everything that was going to be serviced that day also complete a courtesy checks Thanks More

Very good service, always looking to maintain high quality of customer service. I will keep going for service and of course I will recommend, thank you! quality of customer service. I will keep going for service and of course I will recommend, thank you! More

Always a positive experienced when I get an oil change here. Good cust. Service. Able to accomodate my needs and honor my request with no hesitation here. Good cust. Service. Able to accomodate my needs and honor my request with no hesitation More

I walk in with my wife and in seconds, I was approach by manager Santillana he recommend to talk to a car sales with Guillermo Perez, so far I am satisfied with the service manager Santillana he recommend to talk to a car sales with Guillermo Perez, so far I am satisfied with the service More

Great service! I walked to th dealership just to look at the volkswagen cars they had not knowing anything about the German vehicles. Joel Sanchez really helped us o I walked to th dealership just to look at the volkswagen cars they had not knowing anything about the German vehicles. Joel Sanchez really helped us out and he knew allot about the two subs we were interested in. We got the Tiguan which was exactly what we were looking for, we were helped by one of the best and if we buy another vehicle we will go with Joel sanchez More

New Car In Less Than An Hour After test driving the Passat with Ivan, a very attentive sales rep, I knew I was sold. The car sold itself, but with the determination of Ivan and hi After test driving the Passat with Ivan, a very attentive sales rep, I knew I was sold. The car sold itself, but with the determination of Ivan and his sales manager Roger Davila, they were able to offer me a competitive price for the Passat and a very acceptable trade-in value for my old car that kept me from shopping in San Antonio. That’s a win for me, Ivan & Roger, and the RGV. Thank you guys, I love my car!! More

Best Team in Brownsville The Brownsville team at Payne Auto are very attentive. Received exceptional service from salesman Guillermo Perez, who worked very hard to get the dea The Brownsville team at Payne Auto are very attentive. Received exceptional service from salesman Guillermo Perez, who worked very hard to get the deal on a car with the financing team on the car I wanted. Thank you so much! More