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Payne Brownsville Volkswagen

Brownsville, TX

3.9
32 Reviews

4017 N Expressway 83

Brownsville, TX

78520

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Showing 32 reviews

September 03, 2021

Great customer service and it was a smooth process. Very happy with my purchase! Finance department was great in explaining the numbers and warranties. Would recommend them. More

by ESSIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Payne, Social Media Team
Sep 03, 2021 -

Payne Brownsville Volkswagen responded

Hi Essie Thank you so much for taking the time to share your great experience with us! Its customers like you that encourage us to always do our best! Lo Que Tu Quieres--REGARDLESS

August 05, 2021

Sales person Guillermo Perez was very knowledgeable and really help us get a good deal More

by Hector
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Perez, Ed Payne, Social Media Team
May 23, 2021

Great staff! Best car buying experience I’ve ever had. Ivan, Jorge, and Roberto were truly a pleasure to work with. I look forward to buying from them again in the future. More

by sal24lopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Payne
May 02, 2021

Always happy with the service they provide! I have been doing business there for several years and continue to go back not only for the cars but for the service. More

by LCouoh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Garcia
March 03, 2021

My 2013 Volkswagen showed a Check Engine light for the first time ever. I have had zero problems with this car. So actually I’m pretty lucky not to have had to bring it to Payne Volkswagen very often. Thi More

by unautrmond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
January 22, 2021

Best dealership hands down! Received the best customer service from Ivan, he was kind and gave me the best deal! He was very knowledgeable and attentive. Had the best experience and easy process from star More

by Jerrica.berry28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan , Ed Payne
November 05, 2020

The staff at Payne has always provided a good service by giving me all the options for car purchases that best accommodate to my needs. Respectful and attentive customer service since the first time I enter More

by edgar.licurgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Gomez, Roberto Bautista
October 03, 2020

Excellent customer service from Tomas.He was friendly Excellent customer service from Tomas. He was friendly and helpful. Took my car for an oil change and scheduled a repair for the following weekend More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomas Vazquez
September 01, 2020

The service department is excellent! Everyone is , friendly, helpful, and attentive! I have used them before and would recommend to anyone that needs car repair or service! More

by TammyWorley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No sure.
Sep 22, 2020 -

Payne Brownsville Volkswagen responded

Thank you so much your review!

August 02, 2020

Everything was great. Highly satisfied with the service 100%. I will definitely recommend him to all my family and friends. He explained everything very well. More

by monica776464
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Gomez