Pauli Ford
Saint Johns, MI
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Happy customer Pauli Ford was terrific. There were no surprises. There was excellent communication from Cher and Brian throughout the process. I am a very satisfie Pauli Ford was terrific. There were no surprises. There was excellent communication from Cher and Brian throughout the process. I am a very satisfied customer. More
Awesome dealership to work with. Went their to find a truck to pull my camper. Worked with kevin and he set me up with a 2015 F-150 with the max trailer package and 3.5l ecoboost I al Went their to find a truck to pull my camper. Worked with kevin and he set me up with a 2015 F-150 with the max trailer package and 3.5l ecoboost I already can tell this is going to be a great truck. More
Happy Camper! Went in with car that I was not happy with but with the help of Cher and Frank I was able to drive out with a Taurus that I love!! Thanks for making Went in with car that I was not happy with but with the help of Cher and Frank I was able to drive out with a Taurus that I love!! Thanks for making it happen!! More
purchase of new vehicle. Was very impressed with Paul Phillips and the help he gave to me in my purchase of my new vehicle. Robert Milks was also very helpful. Very frien Was very impressed with Paul Phillips and the help he gave to me in my purchase of my new vehicle. Robert Milks was also very helpful. Very friendly staff. More
Unexpected upgrade! Was in for oil change on 2015 Escape and was made an offer to upgrade to 2018 that I just couldn't refuse! Within 24 hours was driving my brand new E Was in for oil change on 2015 Escape and was made an offer to upgrade to 2018 that I just couldn't refuse! Within 24 hours was driving my brand new Escape! More
Outstanding Experience! Paul made this an easy buying experience!! We enjoyed his demeanor. Really made us feel comfortable buying a “new” car for our 16-year-old!! Paul made this an easy buying experience!! We enjoyed his demeanor. Really made us feel comfortable buying a “new” car for our 16-year-old!! More
Overall Great Experience This was best best experience at any dealership. Will listened took notes and looked through several vehicles with us. While we were going over ite This was best best experience at any dealership. Will listened took notes and looked through several vehicles with us. While we were going over items Brian suggested we look at a titanium trim level pre owned and it was awesome exactly what we were looking for. I think I was there almost 2 hours after closing. No pressure at all. The next afternoon Robert in finance had all paperwork ready and a better loan rate that my credit union. The car was completely derailed. This is a dealership that values its customers and truly believes in building relationships. Thank you for this great experience. More
Pleasant Cher Vue was a pleasant, helpful individual to work with. He was never pushy or demanding in any way. This was the first time in a long time that I pu Cher Vue was a pleasant, helpful individual to work with. He was never pushy or demanding in any way. This was the first time in a long time that I purchased a car off a car lot, it can be stressful and overwhelming. Everyone I encountered was professional and empathetic which made buying a car less stressful. I appreciate them all helping me as much as possible and working as a team to provide excellent customer service. I would recommend this dealership to friends and family! More
Excellent and efficient customer service Appreciated the time each team member took to explain each step in the process and answer questions. Was very impressed with the excellent, efficient, Appreciated the time each team member took to explain each step in the process and answer questions. Was very impressed with the excellent, efficient, and speedy customer service from start to finish! Thank you! More
Service minded Erin was easy to work with. Erin worked hard to find the exact truck we have been looking for. She worked hard within our tight timeline to get us in Erin was easy to work with. Erin worked hard to find the exact truck we have been looking for. She worked hard within our tight timeline to get us in our truck. More