Pauli Ford

New Ford Explorer acquired by lease. Worked with Kevin McCrackin to order the vehicle and process the lease. Kevin is always a pleasure to work with. Very professional and friendly. Ex Worked with Kevin McCrackin to order the vehicle and process the lease. Kevin is always a pleasure to work with. Very professional and friendly. Excellent service. More

Great experienve This is my third Escape from Pauli Ford. I highly recommend this dealership and it's staff. Our salesperson, Cher Vue has taken me through all three l This is my third Escape from Pauli Ford. I highly recommend this dealership and it's staff. Our salesperson, Cher Vue has taken me through all three leases. More

Very good trade in and lease new. Very kind, patient staff. Found the car we wanted quickly. Very good explaining things to my elderly mother (not so much the boy handling the financi Very kind, patient staff. Found the car we wanted quickly. Very good explaining things to my elderly mother (not so much the boy handling the financing paperwork). More

Complete sevice sale! The dealership did all they could to complete the deal. I appreciate their efforts and kindness. Just the vehicle I wanted! The finance and loan were The dealership did all they could to complete the deal. I appreciate their efforts and kindness. Just the vehicle I wanted! The finance and loan were taken care of quickly. More

Pauli Ford Rocks Amazing people, fast, efficient and a one of kind experience! Brian Pauli went above and beyond to find me the perfect vehicle for the perfect price! Amazing people, fast, efficient and a one of kind experience! Brian Pauli went above and beyond to find me the perfect vehicle for the perfect price! More

HORRIBLE experience I’ve had my Ford Edge less than a year. Bought it used at the Hines park ford dealer in Milford. It was inspected when I bought it, a mechanic there p I’ve had my Ford Edge less than a year. Bought it used at the Hines park ford dealer in Milford. It was inspected when I bought it, a mechanic there previously owned it and I purchased the highest level 3 year extended warranty I could get. There have been several things wrong with it since I got it so it’s been into the Heinz park dealer twice and the Pauli ford St. John’s dealer twice for repairs. This last time I had it in I thought the motor was going out on my moon roof. They came back and told me that the moon roof frame is cracked and my warranty does not cover it and it costs about $8,000-$9,000 to replace it. Both service departments at both dealers have worked on the roof. Heinz park replaced the rubber liner right after my purchase because it was falling off. Pauli ford was looking into the motor. I have not had this car very long and I am not hanging out of the roof 🤣 which leads me to believe one of their service men damaged it. Maybe on purpose because last visit I had to file a claim? Anyways, I’m stuck with a ( new to me) car that has a beautiful moonroof that I can’t use. Update: the service manager, MIKE at pauli ford in st johns called me and was very argumentative and disrespectful. He had no solution, he just wanted to argue. save yourself a headache More

Great Experience! After leasing a Ford Escape, my husband and I decided to look for a larger SUV to transport grandkids and all our "stuff". We found a used Buick Encl After leasing a Ford Escape, my husband and I decided to look for a larger SUV to transport grandkids and all our "stuff". We found a used Buick Enclave and it was amazing! Kevin McCrackin is a joy to work with and the entire dealership was very accommodating. I was able to drive it to Grand Rapids and had my mechanics there go over it with a fine tooth comb. The final price reflected a discount for the few minor things my mechanics found, and I was very satisfied when the deal was finalized. I would highly recommend Pauli Ford for any vehicle needs you may have. The folks there are fair, friendly, and very professional. More

Felt like family The whole time I was there purchasing my vehicle, I felt like I was amongst friends and family. They made this experience easy, and I felt like they w The whole time I was there purchasing my vehicle, I felt like I was amongst friends and family. They made this experience easy, and I felt like they were very trustworthy. More

Wonderful experience Everybody at this dealership is warm welcoming and professional. They made what is usually a chore, an easy wonderful experience. They have our busin Everybody at this dealership is warm welcoming and professional. They made what is usually a chore, an easy wonderful experience. They have our business for life More

2008 Marriner This dealership if filled with kind, caring, and helpful individuals. We didn't feel pressure as we shopped. Paul is good natured and low key. My kin This dealership if filled with kind, caring, and helpful individuals. We didn't feel pressure as we shopped. Paul is good natured and low key. My kind of sales person. Thanks More