Pauli Ford
Saint Johns, MI
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Pauki Ford has a great staff that always insures your satisfaction. It's nice to have a competent dealer in our small town of 5,000 people. Having owned a Ford Sport Trac and now a new F-150 they have go satisfaction. It's nice to have a competent dealer in our small town of 5,000 people. Having owned a Ford Sport Trac and now a new F-150 they have gone out of their way to satisfy my needs. More
The team at Pauli Ford explained clearly what work needed to be performed on my vehicle. All work was performed as stated with no issues. They worked with me to ensure that it would be ready for pickup when to be performed on my vehicle. All work was performed as stated with no issues. They worked with me to ensure that it would be ready for pickup when I needed it. More
Sales staff was very friendly and helpful each time I visited before and after ordering! Ordered a new vehicle with plan pricing, so did not have any experience haggling with them, but feel confident th visited before and after ordering! Ordered a new vehicle with plan pricing, so did not have any experience haggling with them, but feel confident they would be fair. Once vehicle was ordered, they kept me informed on the progress and even sent me a photo right after it was unloaded from the truck at the dealer. All in all a good dealer from my perspective. More
Super nice staff. Friendly. Greeted as soon as you walk in. Paperwork was prepared and ready for my service call. Young man that dropped me off at work was professional and courteous. The dealership cal in. Paperwork was prepared and ready for my service call. Young man that dropped me off at work was professional and courteous. The dealership called me later in the afternoon, as they said they would, and the cost was less then the origianl estimate. More
I have always been treated very well by Ron in service and have recieved good service at a reasonable price. I know I could maybe find things a little cheaper at other venders, but I like the way I am tr and have recieved good service at a reasonable price. I know I could maybe find things a little cheaper at other venders, but I like the way I am treated and the quality of work. Keep up the good work. Jerry Goosen More
Overall great experience, customer service was excellent and time for service was minimal. Getting in for appointment at the last minute was very much appreciated. Car was picked up at my place of busines and time for service was minimal. Getting in for appointment at the last minute was very much appreciated. Car was picked up at my place of business and brought back clean and in a timely manner. More
Within 24 hours of us contacting Pauli Ford, their team was able to locate and price out two cars according to our specifications. After the test drive, we priced out the same vehicle, but none came close was able to locate and price out two cars according to our specifications. After the test drive, we priced out the same vehicle, but none came close to the price Pauli Ford was able to offer. The certification was done and finance paperwork was complete the day following our decision to buy. The staff was extremely accommodating and easy to work with. The level of service and efficiency will defiantly have us coming back in the future. More
The service dept listened to my needs and took care of them all. In addition, I was given an opportunity to save $ on future oil changes, which I took advantage of. Also, I thought the wait time was very them all. In addition, I was given an opportunity to save $ on future oil changes, which I took advantage of. Also, I thought the wait time was very acceptable. Upon return from my walk, I was kindly directed to the cashier as I did not know where to pay for my services. More
Fast service from the time I made the appt. to greeting when I arrived to completion of service. Friendly and helpful.Determined I had a leak in differencial ordered part called me @ 7:30 next morning to t when I arrived to completion of service. Friendly and helpful.Determined I had a leak in differencial ordered part called me @ 7:30 next morning to tell me that part was in and made appt for the next hour. Part installed in less than time than stated. More