Pauli Ford
Saint Johns, MI
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I haven't bought a lot of trucks, but I like to buy from Pauli. If I can recall correctly I've bought since about 1984. I bought one from Campus Ford. I am more comfortable at Pauli than other dealers for s Pauli. If I can recall correctly I've bought since about 1984. I bought one from Campus Ford. I am more comfortable at Pauli than other dealers for some reason. More
I would recommend this dealership for sales, but not for service. I frequently bring in my car for maintenance and it is difficult to schedule in adavance (5 days or less) and sometimes the wait is long. service. I frequently bring in my car for maintenance and it is difficult to schedule in adavance (5 days or less) and sometimes the wait is long. My experience with other dealerships (Glenn Buegie, Sawyers and Snethkamp) did not require a scheduled appointment, but rather a drive-up service with minimal wait. It seems they had enough technicians/service bays, where Pauli Ford does not. More
We had a nice experience buying our 2011 Edge. From the We had a nice experience buying our 2011 Edge. From the moment we walked into the dealership, we felt welcomed and the staff was very helpful. Will We had a nice experience buying our 2011 Edge. From the moment we walked into the dealership, we felt welcomed and the staff was very helpful. Will go there again for our next purchase. More
I highly recommend Pauli Ford when purchasing your next vehicle. Everyone at the dealership was friendly, helpful, and accommodating. I had been to three or four dealerships prior to Pauli Ford and found t vehicle. Everyone at the dealership was friendly, helpful, and accommodating. I had been to three or four dealerships prior to Pauli Ford and found them to be the most straightforward and honest. I will be visiting them again the next time I decide to purchase a vehicle. More
Kevin went out of his way without being pushy and treated us like a customer would like to be treated. He was very knowledgible and was able to answer any question we would ask of him. I would recommend Kev us like a customer would like to be treated. He was very knowledgible and was able to answer any question we would ask of him. I would recommend Kevin as a sales person to anyone looking to buy from Pauli Ford. He represented the Dealership in a very positive way. Pauli Ford should be proud to have him on board with them. Thanks Kevin! Eric Feldpausch More
Kevin and Frank did an excellent job satisfying my every request, find the right vehicle, and even get me the money I was hoping to get for my trade. No one could do a better job I assure you. All other s request, find the right vehicle, and even get me the money I was hoping to get for my trade. No one could do a better job I assure you. All other staff of the facility were also always asking if we needed anything and were extremely accommodating. If you want a Ford or used car I would recommend no other dealership than Pauli Ford. This is at least the 6th vehicle I have purchased from Pauli over the last 20 years and have never had a complaint. Check them out you wont be disappointed. More
I am always pleased with the customer service I receive at Pauli Ford. Every person I encounter at the dealership is always friendly and helpful. I have had my car serviced many times over the past 7-8 yea at Pauli Ford. Every person I encounter at the dealership is always friendly and helpful. I have had my car serviced many times over the past 7-8 years and I trust the repair information and repair without hesitation. More
The service work was to install a remote starter and to fix a headlight that was not in proper alignment. The Service Department was ready to work on my SUV when I arrived. Thank you. fix a headlight that was not in proper alignment. The Service Department was ready to work on my SUV when I arrived. Thank you. More
Our experience with Pauli Ford was wonderful. THe night before purchasing our 2008 Ford Edge we dropped my husband's 2005 F-150 off for service and went home to decide if we wanted to do repairs or trade i before purchasing our 2008 Ford Edge we dropped my husband's 2005 F-150 off for service and went home to decide if we wanted to do repairs or trade it in for a more family friendly vehicle. The next day when the service department called we asked them not to do any work until we came in that afternoon. When we got there Bill McCann greeted us and we told him about the truck and the decision we were trying to make. He was very willing to help us weigh the pros and cons and listened to our concerns/plans. He showed us the Edge and we took it for a test drive. He worked with us to get a price we could afford and was very polite and professional throughout the entire process of negotiating and buying the Edge. Within a few days we were driving the Edge down to South Carolina for a family vacation and noticed a loud, constant squealing sound. We called Bill at Pauli and asked what we should do. He told us to get it checked at a Ford Dealer and to have them call him. He took care of everything for us by talking with Beach Ford in Myrtle Beach. The repairs were done at no charge to us. Beach Ford said that Bill was the easiest and most professional salesman they have worked with. More