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Pauli Ford

Saint Johns, MI

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305 Reviews

2380 Old U.S. 27

Saint Johns, MI

48879

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October 25, 2011

I haven't bought a lot of trucks, but I like to buy from Pauli. If I can recall correctly I've bought since about 1984. I bought one from Campus Ford. I am more comfortable at Pauli than other dealers for s More

by ddepond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McCann, Frank Pauli, Bill McCann, Frank Pauli
October 10, 2011

I would recommend this dealership for sales, but not for service. I frequently bring in my car for maintenance and it is difficult to schedule in adavance (5 days or less) and sometimes the wait is long. More

by 69olds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ron King
October 07, 2011

We had a nice experience buying our 2011 Edge. From the We had a nice experience buying our 2011 Edge. From the moment we walked into the dealership, we felt welcomed and the staff was very helpful. Will More

by pjrounds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mallory, Ryan Mallory
September 30, 2011

I highly recommend Pauli Ford when purchasing your next vehicle. Everyone at the dealership was friendly, helpful, and accommodating. I had been to three or four dealerships prior to Pauli Ford and found t More

by julienlu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan, Brian, and Bill, Brian Pauli, Bill McCann, Ryan Mallory
September 22, 2011

Kevin went out of his way without being pushy and treated us like a customer would like to be treated. He was very knowledgible and was able to answer any question we would ask of him. I would recommend Kev More

by Mattslip
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McCrackin, Kevin McCrackin
Sep 23, 2011 -

Pauli Ford responded

Thanks Eric, Kevin is definitely a great asset to our dealership.

September 21, 2011

Need to get my rear backup camera fixed. It needs a part, it's been ordered, but they were able to fix it temporarily. Good job! More

by dawnpizzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron
September 12, 2011

Kevin and Frank did an excellent job satisfying my every request, find the right vehicle, and even get me the money I was hoping to get for my trade. No one could do a better job I assure you. All other s More

by wyoming1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Mckrakin and Frank Pauli, Kevin McCrackin, Frank Pauli
September 12, 2011

I am always pleased with the customer service I receive at Pauli Ford. Every person I encounter at the dealership is always friendly and helpful. I have had my car serviced many times over the past 7-8 yea More

by whttulip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn
September 05, 2011

The service work was to install a remote starter and to fix a headlight that was not in proper alignment. The Service Department was ready to work on my SUV when I arrived. Thank you. More

by Pat Carlisle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron
August 29, 2011

Our experience with Pauli Ford was wonderful. THe night before purchasing our 2008 Ford Edge we dropped my husband's 2005 F-150 off for service and went home to decide if we wanted to do repairs or trade i More

by bergrena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill McCann, Bill McCann
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