Pauli Ford

This is the second new Ford we have purchased within the last 2 years from Pauli Ford. Our sales consultant, Ryan Mallory, has been excellent both times. He returned phone calls promptly, answered all our last 2 years from Pauli Ford. Our sales consultant, Ryan Mallory, has been excellent both times. He returned phone calls promptly, answered all our questions, and found the answers or information we needed if he was unable to provide them immediately. Frank Pauli and Brian Pauli both were also very helpful in making sure we were taken care of. The followup service they provide has always been very good. No problems with scheduled maintenance, making the appointment and having questions answered in regards to maintenance. Through the years, I have purchased a few Ford vehicles, from my very first Maverick car, to our latest purchase of a F150 truck w/EcoBoost... Love it! We will diffidently continue to be a return customer of Pauli Ford. I would highly recommend them for your next Ford purchase. Thanks, WK, Ovid, MI More

My last two service visits were for minor warranty repairs. Both were fixed efficiently, quickly and correctly. The service department always takes care of me and my 2010 Mercury Milan. They do a grea repairs. Both were fixed efficiently, quickly and correctly. The service department always takes care of me and my 2010 Mercury Milan. They do a great job, are very friendly and get the job done correctly the first time. More

Pauli Ford has been our go to dealer for over 13 years. Kevin is top notch. He is friendly, respectful and fair. No haggling is necessary when you deal with Pauli Ford. They always give you the best price Kevin is top notch. He is friendly, respectful and fair. No haggling is necessary when you deal with Pauli Ford. They always give you the best price and treat you like family. Their service is always top notch, they don't try to up sell unnecessary products or services. They do what is necessary and nothing more unless you ask. We fully trust Pauli and wouldn't dream of shopping with another dealer. Thank you, Kevin! You truly are one of a kind!! More

I have purchased at least 3 cars from Pauli and have been very satisfied with the purchases and the service. Rates are reasonable and they even offer to drive you back home or someplace else if you need to very satisfied with the purchases and the service. Rates are reasonable and they even offer to drive you back home or someplace else if you need to after you drop off your car for service. More

I bought my Escape at Pauli Ford and have had all service done there,10 years so far. Great, honest dealership and service department. I highly recommend Pauli Ford for sales and service. done there,10 years so far. Great, honest dealership and service department. I highly recommend Pauli Ford for sales and service. More

Are Lincoln MKZ was idling rough so we took it to Pauli to have it looked at. We dropped it of on Sunday night and first thing Monday morning they called and said that they found the problem and you could to have it looked at. We dropped it of on Sunday night and first thing Monday morning they called and said that they found the problem and you could pick the car up that afternoon. I thought it would take a couple of days. Great job once again from Pauli Ford. More

We have received continued exceptional service from Pauli Ford. The staff was professional and knowledgeable, even though the vehicle that we had serviced was not a Ford. Great job!! Ford. The staff was professional and knowledgeable, even though the vehicle that we had serviced was not a Ford. Great job!! More

The Pauli Ford team is wonderful to work with. They are very knowledgeable and honest with all aspects of the buying process. This is my 3rd purchase from the dealership and I would recommend them to my f very knowledgeable and honest with all aspects of the buying process. This is my 3rd purchase from the dealership and I would recommend them to my friends and family. More

Excellent customer service & outstanding communication! I tried to work w/a couple dealerships & they did not have customer service at all. Hats off to Brian. communication! I tried to work w/a couple dealerships & they did not have customer service at all. Hats off to Brian. More

Kevin was very helpful and accommodating. I rated everything great because he took his time with us, let us drive several vehicles, and explained everything we had a question on. everything great because he took his time with us, let us drive several vehicles, and explained everything we had a question on. More