Pauli Ford

After requesting information for the Ford Edge online, we were promptly contacted by Pauli Ford, St Johns, MI and invited to set an appointment for a test drive. Upon arriving at the dealership, Roger Epps, were promptly contacted by Pauli Ford, St Johns, MI and invited to set an appointment for a test drive. Upon arriving at the dealership, Roger Epps, Sales Consultant, greeted and questioned us regarding our specific needs in a new vehicle. After test driving the Edge, Roger suggested we might also want to look at the Escape and Fusion. After test driving each of these vehicles, we found the Ford Fusion best met our specific transportation requirements, and have since purchased this vehicle. We are very happy with our purchase at Pauli Ford, and appreciate the professional way that we were treated and assisted by Pauli Ford personnel, especially to Roger Epps who guided us to the perfect match for us. More

Service was prompt and courtious, price was fair, and there was a $10.00 rebate on the service from Ford. Also they made us aware of our tires needing to be replaced before winter. there was a $10.00 rebate on the service from Ford. Also they made us aware of our tires needing to be replaced before winter. More

I recently purchased a hybrid C-max at Pauli Ford. At the time I was ready to buy they did not have what I wanted so Brian found exactly the color and accessories and had it shipped from another dealer. the time I was ready to buy they did not have what I wanted so Brian found exactly the color and accessories and had it shipped from another dealer. I did alot of research and the price I got was below the average price others had paid for the same car in my area. Bill was the "financial guy" and he really knew his stuff as he helped fill all the loan paperwork and pushed us to pick us all the extras...... I met Glenn the service manager who offered to answer any of my questions about driving a hybrid and told me about the upgrades they had done on my car earlier in the day. He also spent extra time giving me good suggestions about suggested maintenance. Brian has called me to follow up and make sure that I am happy with my purchase. YES! More

Kevin explained everything about the new Ford Fiesta very well. said to come back in if there were any questions we had. everything to purchase the car was ready when he said it would be. I would recommen well. said to come back in if there were any questions we had. everything to purchase the car was ready when he said it would be. I would recommend this dealership to friends and family L. Lowe More

This was the easiest car purchase I have encountered. The car I wanted had to be found, brought to Pauli Ford and I received it in 2 days! Brian was an excellent representative and answered all questio The car I wanted had to be found, brought to Pauli Ford and I received it in 2 days! Brian was an excellent representative and answered all questions we had from accessories to pricing. Love my car, so glad I went with Ford and the Pauli Ford Dealership in St. Johns MI More

My experience at Pauli Ford was a great one. I was treated well by Ryan Mallory and Brett Pauli, and I would have no hesitation in returning to this dealership in the future. treated well by Ryan Mallory and Brett Pauli, and I would have no hesitation in returning to this dealership in the future. More

Recently I purchased a 2013 Ford Explorer and was very pleased with my experience. Pauli was very up front with me throughout the sales process as we worked out the details of the purchase, and they also pleased with my experience. Pauli was very up front with me throughout the sales process as we worked out the details of the purchase, and they also followed through on all promises made. So when I drove the vehicle off the lot I felt I had been treated very fairly, along with great customer service. In addition I previously owned a 2003 Ford Expedition that Pauli had been servicing for 10 years. The Service Department is outstanding and is another reason I keep going back. More

I had a very good experience purchasing a new ford escape. Brian, my sales person was very informative and did not put undue pressure on me. I am very happy with my purchase and am looking forward to escape. Brian, my sales person was very informative and did not put undue pressure on me. I am very happy with my purchase and am looking forward to my interaction with the service department for my scheduled maintiance More

Needed a car,they had two we liked. I would have been pleased with either. Bought the one the wife liked. Very pleased with the overall experience. pleased with either. Bought the one the wife liked. Very pleased with the overall experience. More

There is no other dealer that is as friendly and pressure free as the Pauli experience. I have dealt with them solely for the past 9 years, and I hope to never have to change. I started going here after Kevi free as the Pauli experience. I have dealt with them solely for the past 9 years, and I hope to never have to change. I started going here after Kevin McCrackin joined the team, but they operate very similar to the McCrackin team used to when they had their own dealership and that is why I will continue to bring my business to Pauli. More