Pauli Ford
Saint Johns, MI
Filter Reviews by Keyword
By Type
Showing 305 reviews
They replaced the tires on our 2010 Ford Edge. Because the car had only 23,000 miles and we rotated regular, Ford covered 60% of the tire cost to put factory tires back on the vehicle. Glenn called Ford the car had only 23,000 miles and we rotated regular, Ford covered 60% of the tire cost to put factory tires back on the vehicle. Glenn called Ford and got us the deal on the tires. More
Looking through the lot ,sales rep approached us and conversed over prices and inventory. Upon reviewing stock we choose a used F-150 pickup. Credit check was run and signed a purchased agreement. Very conversed over prices and inventory. Upon reviewing stock we choose a used F-150 pickup. Credit check was run and signed a purchased agreement. Very happy with the over all experience. I would highly recommend this Dealership to friends and family for the purchase of a new or used vehicle. More
received a recall letter from Ford that the fuel pump neede replacing..PAuli Ford called me when the part was in, Kevin provided me with a loaner, the work was completed in a timely manner, and I'm a hap neede replacing..PAuli Ford called me when the part was in, Kevin provided me with a loaner, the work was completed in a timely manner, and I'm a happy camper. More
Just wanted to say a BIG thanks for all the help!!!! from the minute i walked in every person was wonderful, when i was there i had my 7 yr son with me Ryan gave him a poster of a shelby mustang and my son t the minute i walked in every person was wonderful, when i was there i had my 7 yr son with me Ryan gave him a poster of a shelby mustang and my son thought that was wonderful. i had a rental car and was trying to figure out how to return it Ryan took car of it for me .. i will recommond anyone whos shopping for a car to come in to PAULI FORD!!!!! THANKS AGAIN SHEILA BEACH More
Pauli Ford does a great job on my service. They stick with working with me to get problems fixed, even if it takes a couple of visits. with working with me to get problems fixed, even if it takes a couple of visits. More
My overall experience was excellent. I enjoyed working with Ryan Mallory, Brian Pauli and Roger Epps. Everyone was very friendly and worked very hard to get the price I thought was fair for my trade and with Ryan Mallory, Brian Pauli and Roger Epps. Everyone was very friendly and worked very hard to get the price I thought was fair for my trade and the purchase of my new F-150. I look forward to taking my new truck into Pauli Ford for service in the near future. More
I recently purchased a new truck from Pauli and can't say enough good things about the entire experience. From the moment I walked through the door the entire staff, particularly Roger, Bill, and Brian, say enough good things about the entire experience. From the moment I walked through the door the entire staff, particularly Roger, Bill, and Brian, were helpful and courteous during the entire process. They were able to find the right truck for the right price. They were able to find enough rebates and come down on price for a great deal! Additionally, I felt very comfortable with the price they gave me on my trade. I highly recommend Pauli Ford to anyone looking to purchase a new or pre-owned vehicle. Or needing service on their existing vehicle. You know those hairs that stand up on the back of your neck when you sense something wrong? There is none of that with Pauli Ford. They are a respectable, fair, and hard working dealership that values it's customers. These guys get it! Roger, Brian, and Bill...thank you! You guys have earned a customer for life! We fully intend to use Pauli Ford for all our vehicle purchases and service needs. More
I just broght my new Fusion in for a routine 5000 mile oil change and tire rotation. THe service was fast and efficient. price was fair, and there was a $10.00 mail-in offer. What's not to like! oil change and tire rotation. THe service was fast and efficient. price was fair, and there was a $10.00 mail-in offer. What's not to like! More
Pauli Ford met all of our needs with the purchase of a new Ford F150 pick up truck. While driving car lots one night we decided to visit their dealership as we had purchased our used truck from them in 2 new Ford F150 pick up truck. While driving car lots one night we decided to visit their dealership as we had purchased our used truck from them in 2008 and felt they were fair and top notch. Roger met us in the lot with an umbrella and asked if he could assist us. He offered his umbrella and escorted us inside to talk. We traded in our 2006 Ford Pick Up for a new model and couldn't be happier. Roger was able to beat any previous price that we had been quoted and he exceeded our expectations with options on the pick up. Our used truck sits on the lot ready for a new home. It runs great, miles are about 83,000 and it's in great condition. Why did I give Pauli Ford such a good rating, because they deserve it by exceeding our expectations with a great price and friendly customer service. We will return again when its time to replace what we own. More
I stopped at Pauli Ford while travieling through St. Johns, to take a closer look at the car that I ended up buying. Bill McCann came out and was very friendly and helpful. I then emailed the dealershi Johns, to take a closer look at the car that I ended up buying. Bill McCann came out and was very friendly and helpful. I then emailed the dealership about the car and got an i immediate reply, plus two telephone calls from Brian Pauli. I bought the car and worked with Ryan Mallory. He was very up front and friendly, and made me feel at ease in dealing with him. It was a very good experience and I am greatly enjoying the car. More