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Pauli Ford

Saint Johns, MI

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305 Reviews

2380 Old U.S. 27

Saint Johns, MI

48879

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October 02, 2013

They replaced the tires on our 2010 Ford Edge. Because the car had only 23,000 miles and we rotated regular, Ford covered 60% of the tire cost to put factory tires back on the vehicle. Glenn called Ford More

by r1024w
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Dittmar
September 16, 2013

Looking through the lot ,sales rep approached us and conversed over prices and inventory. Upon reviewing stock we choose a used F-150 pickup. Credit check was run and signed a purchased agreement. Very More

by rusanda1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McCann, Roger Epps
September 13, 2013

received a recall letter from Ford that the fuel pump neede replacing..PAuli Ford called me when the part was in, Kevin provided me with a loaner, the work was completed in a timely manner, and I'm a hap More

by r1024w
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin McCrackin, Chris Paisley, Glenn Dittmar
September 10, 2013

Just wanted to say a BIG thanks for all the help!!!! from the minute i walked in every person was wonderful, when i was there i had my 7 yr son with me Ryan gave him a poster of a shelby mustang and my son t More

by beach2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Pauli, Bill McCann, Ryan Mallory
September 09, 2013

Pauli Ford does a great job on my service. They stick with working with me to get problems fixed, even if it takes a couple of visits. More

by Magyar641
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Paisley, Glenn Dittmar, Jerrod Haindel
September 09, 2013

My overall experience was excellent. I enjoyed working with Ryan Mallory, Brian Pauli and Roger Epps. Everyone was very friendly and worked very hard to get the price I thought was fair for my trade and More

by 6027steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Pauli, Ryan Mallory, Roger Epps
September 02, 2013

I recently purchased a new truck from Pauli and can't say enough good things about the entire experience. From the moment I walked through the door the entire staff, particularly Roger, Bill, and Brian, More

by Easyday129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Pauli, Bill McCann, Roger Epps
August 30, 2013

I just broght my new Fusion in for a routine 5000 mile oil change and tire rotation. THe service was fast and efficient. price was fair, and there was a $10.00 mail-in offer. What's not to like! More

by r1024w
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Paisley
August 26, 2013

Pauli Ford met all of our needs with the purchase of a new Ford F150 pick up truck. While driving car lots one night we decided to visit their dealership as we had purchased our used truck from them in 2 More

by BE1958GO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Epps
August 21, 2013

I stopped at Pauli Ford while travieling through St. Johns, to take a closer look at the car that I ended up buying. Bill McCann came out and was very friendly and helpful. I then emailed the dealershi More

by porterd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Pauli, Bill McCann, Ryan Mallory
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