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Paulding Chrysler Dodge Jeep Ram - Service Center

Dallas, GA

4.3
1,919 Reviews

1,919 Reviews of Paulding Chrysler Dodge Jeep Ram - Service Center

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February 14, 2022

It was very professional and very easy to get checked in. I didn’t have to wait too long. More

by aprilhcfd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Helpful
February 14, 2022

The only problem is I still haven’t received my card that was to be fixed for my oil change. More

by JIMMYLHITCHCOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Mr Hitchcock, I'm not certain if they will issue a new card or not but I can confirm for you that I got the vin number issue corrected for you. Thank you!!

Helpful
February 13, 2022

Great costumer service, Glenda was super helpful & understanding! Our vehicle was ready for pick up within a couple of days. More

by oscarreyna188
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenda Frazier
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Feb 14, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we're happy to hear you had such a positive experience with our team! Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

Helpful
February 13, 2022

Issue resolved, everyone was helpful in resolving my trucks issue. 15 word min is stupid More

by slsewelljr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamielle Gummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Frazier
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Feb 14, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
February 11, 2022

It toll over 2 hours to get a simple oil change and this is after having an appointment and basically 1 other person in the waiting area. More

by CHUCKH27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
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Feb 19, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we are deeply troubled by your negative experience with us. We want to understand in further detail what exactly went wrong. Please reach out to us at (770) 257-1612 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.

Helpful
February 10, 2022

Great customer service, oil change took a little longer than usual but I can understand with everything going on in the world today More

by PAPADAWG67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hello, we are very happy we could provide you with a positive experience! Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

Helpful
February 10, 2022

Robin Lewis is a very informative person and takes care of you in a very respectful way. She's a very nice woman More

by jcmaried
Recommend Dealer
Yes
Employees Worked With
Robin Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hello, we're happy you found our staff to be so supportive during your experience here at Paulding Chrysler Dodge Jeep Ram. We hope to be of service to you again in the future. Have a great day!

Helpful
February 10, 2022

Horrible customer service!Do not bring your car here. Horrible customer service! Do not bring your car here. They will not return your calls and will make you wait over a week until they diagnose your ca More

by Visualuxury
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Billy Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenda Frazier
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Feb 19, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we are deeply troubled by your negative experience with us. We want to understand in further detail what exactly went wrong. Please reach out to us at (770) 257-1612 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.

Helpful
February 09, 2022

This was service done for a work truck that needs to be on the road 20/7 lol. Glenda did An amazing job handling the repairs and scheduling of ordering parts. I’m not personally a Mopar fan/owner but if yo More

by Mike Swanson with Pearce Services
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenda Frazier
Report | Print
Feb 11, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi Mike, we are very happy to have provided you with such a positive experience! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

Helpful
February 09, 2022

Professional and courteous and quick service. I was promise quick service and I was in and out. Thanks More

by BRUCEHUNTER18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Detweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Paulding Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Helpful
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