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Paulding Chrysler Dodge Jeep Ram - Service Center

Dallas, GA

4.3
1,919 Reviews

1,919 Reviews of Paulding Chrysler Dodge Jeep Ram - Service Center

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February 15, 2022

Service Advisors (Robin) poor communication was root of problem with vehicle not being ready after sitting at dealership almost 48hrs. She communicated via text prior to me showing up to pick up my Jeep & More

by munozjamel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robin Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2022

Took care of all my requests and fixed a recall also. All in a timely manner. We’re very courteous to boot. More

by dcd416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Detweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamielle Gummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Frazier, Glenda Frazier
Feb 17, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

February 15, 2022

I was quickly and pleasantly greeted and taken to the service person I signed in and approximately 45 minutes later the job was complete and was done very well and professionally. I appreciate the servic More

by g143124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 15, 2022

Service personnel are knowledgeable and interact well with the customers. I spoke to the mechanic Michael and he explained everything. Brian is great. More

by kellmj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Paulding Chrysler Dodge Jeep Ram. Please don't hesitate to reach out to us if there's anything more we can do!

February 15, 2022

Great service but not a lot of deals due to the market, Dealership is not used car friendly.. More

by MATTHEW.SHARP88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Detweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Haney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Collis
Feb 17, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 15, 2022

Very nice people I win and let them look at the car left it there they got it fixed and it looks great detailed it vacuumed it out great service More

by KEV910GOLDSTEIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Feb 17, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 14, 2022

The service department under John is great , I had a problem with the vendor that did my roof and he got it fixed . They are there for me when I need it More

by REDSILVERCUTTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank sales give him five stars , John Frazier
Feb 15, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Paulding Chrysler Dodge Jeep Ram

February 14, 2022

Every time I've been there the staff is very friendly and the wait is usually not long at all More

by Wdavidoxford80
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Detweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Frazier, Glenda Frazier
Feb 15, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we are very happy we could provide you with a positive experience! We hope you have a great day!

February 14, 2022

John Frazier is awesome. Great dealership and pleased with everything all around. Best dealership in the area. More

by mashburn13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Detweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Frazier
Feb 15, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Paulding Chrysler Dodge Jeep Ram. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

February 14, 2022

Good people great service awesome sales people and the owner Danny Pompa always makes sure that his people always goes the extra mile More

by mwgrotsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Pompa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce "Cat in the Hat"
Feb 15, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we are very happy we could provide you with a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

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