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Paulding Chrysler Dodge Jeep Ram - Service Center

Dallas, GA

4.3
1,919 Reviews

1,919 Reviews of Paulding Chrysler Dodge Jeep Ram - Service Center

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August 14, 2021

Always a good experience. Glenda and the rest of the team are effecient, detailed, and informative in what's going on with my trucks. A1 More

by CABUILDINGBLOCKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenda Frazier
Aug 17, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, it really means a lot to us that you took the time to write such a positive review about Paulding Chrysler Dodge Jeep Ram so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

August 13, 2021

Great people and fast service. Told it would take 3 days to see about my vehicle and it only took one. Definitely my go to dealership More

by M_1H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinnie Oddo
Aug 14, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Here at Paulding Chrysler Dodge Jeep Ram, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

August 12, 2021

Glenda was awesome! Very friendly, answered questions and brought in service tech to help out with tire pressure. Best of all she got me done quickly. More

by MH Rebel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenda Frazier
Aug 13, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 11, 2021

I’ve always had great service from this dealership. The people are friendly, knowledgeable and quick to respond to my vehicle issue. Keep up the great work. More

by hough_k
Recommend Dealer
Yes
Employees Worked With
Joseph Drupiewski
Aug 13, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we are very happy we could provide you with a positive experience! Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

August 11, 2021

My 2021 ram was at another dealership for a month. I called pcdjr. They went and picked up my truck Friday afternoon and they called me at 3 o'clock Saturday and told me my truck was ready. Thanks for t More

by slt.1007
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Pompa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenda Frazier
Aug 13, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Paulding Chrysler Dodge Jeep Ram. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

August 11, 2021

I bring my car there for service, after 3 days Vinnie called to pick my car, after one day of service same thing happened to my car and they charged 1775 dollars for service, I have a payment every month More

by Fernando Cherisca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vinnie Oddo
Aug 12, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Fernando, you admittedly drove the car while it was overheating to the point that it cracked the engine. Your extended warranty company declined needed repairs due to that.

Aug 12, 2021 -

Fernando Cherisca responded

One day After your service, I drove my car overeating ? That’s a lie they lied, they charged me 1775 dollars for service after one day drive the same thing happened, now is my problem? Thank you but one thing I know when you did something wrong to someone it’s coming back you, I owe your company I have to pay every month and the problem wasn’t fixing

August 10, 2021

Excellent service!!! The staff is very friendly and courteous. Kept me informed every step of the way while my Jeep was being worked on. Was able to fit me in with my hectic work schedule!! More

by Btsnyder414
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Technician who services it, Glenda Frazier
Aug 10, 2021 -

Btsnyder414 responded

Thank you for your service!!!

Aug 14, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we are pleased to hear of your experience with us here at Paulding Chrysler Dodge Jeep Ram. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. We look forward to your next visit! Take care!

August 10, 2021

Great support. Glenda was excellent. Car was fixed within time frame and ran well. Happy with all around service. We will go back for our services again . More

by bagleyfamily2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenda Frazier
Aug 13, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know! Take care!

August 07, 2021

A great service experience both times that we have been in. Glenda is prompt with her attention and responses to questions. Would recommend their department More

by cbgarrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenda Frazier
Aug 18, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hello We appreciate your positive review about your recent experience with Glenda! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 06, 2021

I was given fast and friendly service. The waiting area is very nice with several tv’s and clean bathrooms. Vinny always make sure my Jeep is taken care of. More

by matthewisgreat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinnie Oddo
Aug 08, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi Matthew, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Paulding Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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