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Paulding Chrysler Dodge Jeep Ram - Service Center

Dallas, GA

4.3
1,919 Reviews

1,919 Reviews of Paulding Chrysler Dodge Jeep Ram - Service Center

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November 13, 2021

Excellent service,. Robert was fantastic,. 100 percent satisfied,. Won't go anywhere else,. Highly recommend More

by Bosefus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Detweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

November 13, 2021

Please working with. They listed to your issues and worked hard to correct them. Happy with the service I received. More

by WLDAFFRON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Pompa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Detweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miriam Vazquez, Glenda Frazier, Vinnie Oddo, Aundrea Lee, Joseph Drupiewski
Nov 14, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Paulding Chrysler Dodge Jeep Ram

November 13, 2021

TERRIBLE. Told me I needed way more done to my truck than I needed. Overpriced. I was told that it would be 2700 dollars to complete all the work my truck and shopped elsewhere to a extremely credible auto r More

by jammallee91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vinnie Oddo
November 12, 2021

Work takes too long to complete, however personnel is very nice and friendly. I will be looking elsewhere for service once my service from the first of October is complete. More

by Pamela Adams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vinnie Oddo
Nov 12, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Mrs. Adams, we appreciate the kind words about our staff. Unfortunately in this day and time, many things are out of our control such as the time it takes to receive parts. We are at the mercy of the manufacturer and the shippers.

November 12, 2021

I came to the dealership to get an all change as I always have since I purchased my vehicle. And to get three new tires. However upon checking out I had two filters added that was never approved or discussed More

by Rochelle Spain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aundrea Lee
Nov 12, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Mrs. Spain, during the check-in process you signed and approved the filters. The price was directly above the place where you signed. Even still, we did not charge you for them

Nov 12, 2021 -

Rochelle Spain responded

Miscommunication and I will not be returning she was RUDE

November 12, 2021

The best encounter I have had for service at a car dealership. Thanks Robert D! More

by cmbarrington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Detweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Paulding Chrysler Dodge Jeep Ram

November 12, 2021

Vinnie did a great job of keeping me informed of the process. It was great that my truck got done early as well. More

by dpcastro.71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinnie Oddo
Nov 14, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we're happy to hear you had such a positive experience with Vinnie! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 12, 2021

They did a great job and fully understood my needs! I appreciated their constant attention to detail. More

by JOZZY97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenda Frazier
Nov 14, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Nov 14, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 12, 2021

Service was done relatively quickly. Quality service. Easy check-in snd checkout process. I was made aware of all potential costs prior anything being done. Vinnie was great to work with! More

by bethany6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinnie Oddo
November 11, 2021

Service department is awesome. They get straight to work and is very knowledgeable about your vehicle More

by leonhenry1982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Detweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Frazier, Glenda Frazier, Vinnie Oddo, Aundrea Lee, Joseph Drupiewski
Nov 12, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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