Paulding Chrysler Dodge Jeep Ram - Service Center
Dallas, GA
1,919 Reviews of Paulding Chrysler Dodge Jeep Ram - Service Center
Very good Service, great follow up, will definitely be going back for my next service going back for my next service More
I would not have complained but this is the 3rd time you all have asked me for a review so here. I dropped my car off on Sunday for a 7:30am appt for an oil change on Monday. I had to reach out to them at all have asked me for a review so here. I dropped my car off on Sunday for a 7:30am appt for an oil change on Monday. I had to reach out to them at 1:00p monday to get an update on my car which was it will be ready this afternoon. Monday afternoon came and went and no update. Tuesday they sent an multi point inspection with three things that were suggested be done to which we approved the services which would have made my bill $600 or so. Assuming that my one day oil change that was now a 2 day ordeal was delay for those items. 1:00p Tuesday I texting again asking for an update 3:00pm I get an invoice for the oil change and pre paid oil change which is the only thing done correctly. I paid it online went to pick up my car expecting to have to pay the remaining balance for the remaining items for the multi point inspection and had to wait forever for my key and those things weren't done. So my oil change took 48 hours...So no I wasn't completely satisfied with my experience. If I hadn't already prepaid for the next oil change I would not come back. More
My service consultant was very knowledgeable and made the process seamless to drop the vehicle off one day and pick it up later that week, service and washed ready for my trip process seamless to drop the vehicle off one day and pick it up later that week, service and washed ready for my trip More