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Paulding Chrysler Dodge Jeep Ram - Service Center

Dallas, GA

4.3
1,919 Reviews

1,919 Reviews of Paulding Chrysler Dodge Jeep Ram - Service Center

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December 02, 2021

Outstanding service, the follow up and communication throughout the whole process was as modern and thoughtful as they come. I haven’t had an experience with this level of customer service anywhere. Top More

by kojotate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinnie Oddo
Dec 03, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Paulding Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Take care!

December 02, 2021

My initial dealing with these ice center was very poor, had to drop my car, which I bought there, on a Saturday for repairs then had to argue with the service mgr for a loaner. This time a 30-45 min job t More

by rdl605380
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not remember his name.
December 01, 2021

I visit this dealership for my 2014 Challenger’s annual check-up every year. I only use Mopar parts. Some years, the bill is expensive and other are not. It really depends on what the vehicle needs at the More

by seraphs07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Detweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vinnie Oddo
Dec 02, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

December 01, 2021

Vinni was awesome. He was super patient with me and helped me understand the issues my vehicle had. I felt no pressure but I need feel very much supported. More

by aprils0130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinnie Oddo
Dec 02, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we are pleased to hear of your experience with us here at Paulding Chrysler Dodge Jeep Ram. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

December 01, 2021

They were very helpful quickly dealing with noticing a problem with my vehicles. They also have the best communication skills that I have dealt with ever in a dealership. Thanks again More

by chris84ramirez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenda Frazier
Dec 02, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

Dec 02, 2021 -

chris84ramirez responded

The associate was very helpful and assisted quickly with my needs. She communicated very clearly. Service was fast and efficient

December 01, 2021

They were very attentive and upfront with me. They did what I asked and exactly what they said they wouldn. More

by michaeljaylange
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Detweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 01, 2021

Very pleased with their service. They kept me informed, and were able to return the car to me in one day. And, I was delighted to see hat they washed my car,too! Thank you all for your courteous and exce More

by Maggie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Detweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tuesday, Vinnie Oddo, Aundrea Lee
Dec 02, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi Maggie, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 30, 2021

The service center Went above and beyond to make sure that they provided quality and timely service. I only went in for an oil change, but the service was amazing. More

by nickfull
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenda Frazier
Dec 01, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 30, 2021

Paulding Chrysler Dodge staff are courteous and very efficient. I was there on a recalled part., I got a quick appointment More

by darlene0101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinnie Oddo
Dec 02, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we're glad to hear our staff took such great care of you! Here at Paulding Chrysler Dodge Jeep Ram we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

November 30, 2021

Brought my truck in for a few recalls and they were able to squeeze me in at very busy time. Thankful for the prompt and courteous service. More

by COOPER.CODEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Detweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Paulding Chrysler Dodge Jeep Ram so helpful in the purchase of your new vehicle. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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