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Paulding Chrysler Dodge Jeep Ram - Service Center

Dallas, GA

4.3
1,919 Reviews

1,919 Reviews of Paulding Chrysler Dodge Jeep Ram - Service Center

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January 05, 2022

Service has always been great and the staff has been very polite and courteous every time I bring my car up there. Keep up the great work. More

by johnbradley0507
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Detweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Frazier
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Jan 15, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Paulding Chrysler Dodge Jeep Ram! If you have any further questions, please give us a call. We're always happy to help!

January 05, 2022

The service department definitely needs some help as they are short staffed. Better communication is needed when your car is in service. More

by tgibson787
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenda Frazier
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Jan 15, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, thank you for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 05, 2022

No communication I feel like I get scammed every time I No communication I feel like I get scammed every time I go there I'll never go back More

by Will
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danny Pompa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Detweiler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All, of them, John Frazier, Glenda Frazier, Vinnie Oddo, Aundrea Lee, Joseph Drupiewski
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January 05, 2022

Under staffed ! Called several times to check on status of my vehicle an received no answer after multiple calls. More

by Todd.gomez
Recommend Dealer
No
Employees Worked With
Glenda Frazier
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Jan 05, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

We apologize for the experience. Please make sure for future visits that you utilize the texting system for vehicle updates. The advisors are not always available for calls as they are not stationed at their desks all the time. They can text message while on the go from their mobile work phone. Thank you for the feedback and we look forward to serving you next time!

January 04, 2022

Always attentive, thorough, and timely. They provide thoughtful evaluation of what’s needed. Great, reasonable service all around. More

by gabriel.saffold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Detweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi Gabriel, thank you! We take our reviews seriously and are delighted to hear about your visit. At Paulding Chrysler Dodge Jeep Ram we are always striving to do better than your last visit. Please feel free to check our social media pages to stay in the loop on product news and updates. We can't wait to provide you with top-notch service again on your next visit!

January 03, 2022

I tried a locksmith which wanted 3 times the price PCDJR the job perfectly well. More

by kwestsaved
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Detweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, thank you so much for your kind words about your experience here at Paulding Chrysler Dodge Jeep Ram. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please feel free to check our social media pages to stay in the loop on product news and updates. We can't wait to provide you with top-notch service again on your next visit!

January 02, 2022

Horrible experience! Did an unauthorized tire rotation. Took advantage ofmy teenage daughter. Disgusted by the predatory behavior of this dealership More

by colleenski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager
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December 31, 2021

Quick and reliable service. Good on communication. I would recommend for service to family and friends. Thank you again. More

by chris84ramirez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenda Frazier
Report | Print
Jan 15, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, thank you so much for your positive comments about Paulding Chrysler Dodge Jeep Ram! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 31, 2021

Communcative and efficient. Loved the text message status updates. Working with John Goodman was a pleasure. More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Goodman, Walter Myers
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Jan 15, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hello Greg, thank you so much for your feedback about Paulding Chrysler Dodge Jeep Ram! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

December 30, 2021

My experience was good the service members helping me are professional and courteous. The service members are very knowledgeable of vehicles and have the willingness to meet the needs of customers. More

by tpduffy01
Recommend Dealer
Yes
Employees Worked With
Glenda Frazier
Report | Print
Dec 30, 2021 -

tpduffy01 responded

My experience was good the service members helping me are professional and courteous. The service members are very knowledgeable of vehicles and have the willingness to meet the needs of customers.

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