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Paulding Chrysler Dodge Jeep Ram - Service Center

Dallas, GA

4.3
1,919 Reviews

1,919 Reviews of Paulding Chrysler Dodge Jeep Ram - Service Center

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January 14, 2022

They replaced my radio yet it still has the same problem. Also i learned that my free Siriusxm trial cannot be transferred to the new radio so a waste of time. More

by jmsmallett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenda Frazier
Report | Print
Jan 16, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (770) 872-4764 to share more details about your visit so we can make things right. We hope to hear from you. Take care!

January 14, 2022

Good customer service!!! My advisor was great !!! Glenda keep the good work!! We need lots workers like you! More

by ametzaid.rustemeyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenda Frazier
Report | Print
Jan 16, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

January 14, 2022

I believe a named. Vehicle (JEEP) should be taken to the primary dealer where all the maintenance people are more familiar with the type of vehicle they are working on. More

by cdtink55j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Pompa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miriam Vazquez, Glenda Frazier
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Jan 16, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2022

We had an issue which disrupted our scheduled service appointment. We came no notice and the service scheduler was happy to squeeze us in. More

by cdtink55j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Pompa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miriam Vazquez, John Frazier, Glenda Frazier
Report | Print
Jan 16, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

January 14, 2022

Awesome Job! Check in and check out were super quick and effective. So glad I brought my car into the dealership. More

by Durango Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Detweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, here at Paulding Chrysler Dodge Jeep Ram, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you! Take care!

January 13, 2022

I brought my 4Runner in to get repaired. The guy who gave me an estimate was super helpful and friendly! I chose Paulding collision because they were super friendly and quick on getting my car in and out and More

by Kmsmith0419
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Detweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 12, 2022

They had a soft sale. I was not car shopping, just in for a minor repair on my high millage Jeep. They died mark up the price quite a bit. More

by art_singleton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Detweiler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Wanjohi
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Jan 15, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, thank you so much for your kind words about your experience here at Paulding Chrysler Dodge Jeep Ram. We try every day to satisfy our customers and it’s always nice to know when we succeed. We are always more than happy to assist you if anything else comes up. Take care!

January 12, 2022

Service department is great!I don’t like a salesman Service department is great! I don’t like a salesman calling me to see. If I want to trade my truck! More

by cecilhrp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Drupiewski
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Jan 15, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (770) 872-4764 so we can assist you further.

January 11, 2022

They diagnosed the issue with my car and had me back on the road quickly! More

by stofaniknick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Detweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenda Frazier
Report | Print
Jan 15, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 11, 2022

Great customer service and reliable work. Always kept apprised of what's being done and the time it will take More

by MikeR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenda Frazier
Report | Print
Jan 15, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Paulding Chrysler Dodge Jeep Ram for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

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