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Paulding Chrysler Dodge Jeep Ram - Service Center

Dallas, GA

4.3
1,919 Reviews

1,919 Reviews of Paulding Chrysler Dodge Jeep Ram - Service Center

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January 21, 2022

Clear, concise explanation of what needed to be done, along with detailed pricing. Easy to approve interface through text for recommended work. More

by dweekley395
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenda Frazier
Jan 24, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

January 21, 2022

In good conscience, I cannot recommend this dealership. Vehicle issues ignored, or not even processed. Service Manager makes excuses by saying that someone is new. So, training and retention sound as if it More

by Rosemclark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jamielle Gummer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Frazier
January 20, 2022

I have been trying since last Friday to understand what is wrong with my car. I have spoken to multiple people that say someone will call me. No one ever does. Additionally, I feel taken advantage of. I pa More

by taralentz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Haney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi Tara, we are deeply troubled by your negative experience with us. I'm glad we were finally able to get together and find a resolution for you to get the car repaired for you. We value your business and understand we can always improve. Thank you for the feedback! - John

January 20, 2022

Great service and timely turnaround. Appreciate the upfront information about what my car needed and when they could do it. More

by abbottpmp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Detweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Here at Paulding Chrysler Dodge Jeep Ram, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

January 20, 2022

Great customerbservice and excellent work! Always keeps me advised on the progress done and gives me a time to expect completion. More

by MikeR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenda Frazier
Jan 23, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Here at Paulding Chrysler Dodge Jeep Ram, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

January 20, 2022

Extremely professional and helpful. The entire staff is friendly and genuinely appreciates my business. I will definitely continue to have work done there More

by COLCLASUREKEVIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Detweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we're glad to hear our staff took such great care of you! Here at Paulding Chrysler Dodge Jeep Ram we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

January 20, 2022

Amazing service! We are loyal customers because of the Service side!!! Best group ever!! We will be back!! More

by BYRON.K.OWENS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Detweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 20, 2022

Great place with good staff. Not always able to get who you need when needed. More

by Salentea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Guyton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lorrect, Glenda Frazier
Jan 23, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi Salentea, we strive for 100% satisfaction, and we regret to find out that this was not the case. If you are willing to give us another chance, please reach out to us at (770) 872-4764 to speak to our manager directly.

January 19, 2022

MR VINNIE WAS MY BEST SERVICE ADVISOR BUT HE NOT WORKING THERE NO MORE.. BUT COBY IS VERY GOOD TECK TO WORK WITH.... More

by aminnott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenda Frazier
Jan 21, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know! Take care!

January 19, 2022

Great customer service. Timely service and the curtesy was overwhelming. Professional staff. They offered to take me home and pick me up once my vehicle was ready. More

by gdennislsw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamielle Gummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

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