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Paulding Chrysler Dodge Jeep Ram - Service Center
Dallas, GA
1,920 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,920 Reviews of Paulding Chrysler Dodge Jeep Ram - Service Center
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May 30, 2020
Went in know what i wanted to be looked at and done. Multiple times asked to be given the quotes on everything first before work was done even though i was for sure going to have 3 things fixed... 4 hou Multiple times asked to be given the quotes on everything first before work was done even though i was for sure going to have 3 things fixed... 4 hours later i'm told to come pay, ask to see the 23pt inspection and the prices i wanted earlier. The mechanic is called in to after-the-fact fill out the 23pt inspection... i look at the invoice i'm given after paying and see i paid for something i didn't ask for. And finally get quotes on some of the things i wanted to know about. And the mechanic broke off one of my lug studs, and try to claim it was just because they were old. But that very much was not the issue, and i looked at shear pattern and to me it appears he tightened the nut until it broke off the stud... left after getting an alignment, and the van has a slight shutter now. But this is how dealership work. My only real disappointment is they didn't do what i asked, and broke my car. More
by jprest13
Verified CustomerEmployees Worked With
N/A
May 29, 2020
Service was great. Donna is efficient and very helpful. We like Dallas doge because of its location. The service department has had some issues however it’s getting better every service We like Dallas doge because of its location. The service department has had some issues however it’s getting better every service More
by Jackiezebrink
Employees Worked With
Donna in service
May 29, 2020
Great service and great communication.Knowledgeable and Great service and great communication. Knowledgeable and very nice, I love bringing in my trucks to this location because of the service I receive i Great service and great communication. Knowledgeable and very nice, I love bringing in my trucks to this location because of the service I receive is second to none. More
by allproinstall
Employees Worked With
Donna
May 29, 2020
After buying chrysler products for 25 years, I will no buy any more. The 2018 Pacifica is on it's 3rd start/stop battery in 2 years. The service manager tells me this is normal wear and so not covered b buy any more. The 2018 Pacifica is on it's 3rd start/stop battery in 2 years. The service manager tells me this is normal wear and so not covered by the bumper to bumper extended warranty. So if Chrysler is designing cars that burn through a $200 battery every year, then sadly, I will move on. More
by Jfh8888
Employees Worked With
Stefan Forsythe
May 27, 2020
Service was amazing !! Got the car fixed and even detailed the car afterwards! I would highly recommend using Paulding Dodge Ram for any future service! Donna Bell is the BEST! detailed the car afterwards! I would highly recommend using Paulding Dodge Ram for any future service! Donna Bell is the BEST! More
by mccalvinj1
Employees Worked With
Donna Bell
May 27, 2020
The. He kin process was smooth and the work was completed in a timely manner. Donna was a pleasure to work with and she communicated when finished in a timely manner. Donna was a pleasure to work with and she communicated when finished More
by fapinjax
Employees Worked With
Donna 5 stars
May 27, 2020
I took my car in for a repair. The body shop manager was very helpful, and went above and beyond for me. I would not hesitate to revisit this dealership. very helpful, and went above and beyond for me. I would not hesitate to revisit this dealership. More
by jeffjones308701
Employees Worked With
Jimmy the body shop manager
May 25, 2020
Tara was amazing to work with! Hands down best experience thus far! Would recommend working with her every visit. She was accommodating and informative and never left me waiting on information! thus far! Would recommend working with her every visit. She was accommodating and informative and never left me waiting on information! More
by cgadidas231
Employees Worked With
Tara (the service advisor)
May 23, 2020
Great customer service and service personnel are 2nd to none. Always there to help with all questions and problems that we might have. Thank you! none. Always there to help with all questions and problems that we might have. Thank you! More
by JBARCLAY8820
Employees Worked With
Stefan Forsyth
