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Paulding Chrysler Dodge Jeep Ram - Service Center
Dallas, GA
1,920 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,920 Reviews of Paulding Chrysler Dodge Jeep Ram - Service Center
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June 18, 2020
Thanks for repairing my 1998 JEEP Wrangler front end alignment and computer upgrade. All completed on estimated time priceing .thank you for applying military discount alignment and computer upgrade. All completed on estimated time priceing .thank you for applying military discount More
by mrs.hibb
Verified CustomerEmployees Worked With
Stefan Forsyth
June 18, 2020
Stefan in the service dept. was helpful, clear and provided great service. He also ensured that my vehicle was washed after service. Making an appointment was easy and I was able to drop off my vehicl provided great service. He also ensured that my vehicle was washed after service. Making an appointment was easy and I was able to drop off my vehicle. More
by T.O
Employees Worked With
Stefan in Service Dept.
June 18, 2020
Tera was great! Very kind. She explained everything that was done to my vehicle. The courtesy driver was super friendly and was a joy to speak to. was done to my vehicle. The courtesy driver was super friendly and was a joy to speak to. More
by LaToya Gibson
Employees Worked With
Tera
June 17, 2020
Tricia provided excellent customer service. she was very professional and was able to get my Jeep serviced in a timely manner. I would definitely go back to her and the dealership professional and was able to get my Jeep serviced in a timely manner. I would definitely go back to her and the dealership More
by dislilmouse
Employees Worked With
Tricia
June 16, 2020
Billy and Wisley were great. Treated me with respect and were very helpful in getting our problems resolved. Had lost confidence in your store from past experience but have regained my trust. Good job were very helpful in getting our problems resolved. Had lost confidence in your store from past experience but have regained my trust. Good job More
by Rbailry
Employees Worked With
Billy & Wisley
June 16, 2020
Service was great no issues at this time looking forward to my next visit. Paulding Chrysler Dodge Jeep Ram. service service service service service service. to my next visit. Paulding Chrysler Dodge Jeep Ram. service service service service service service. More
by mischerylcook
June 15, 2020
The service I received was terrible! I dropped my car off on Saturday morning when the service department opened. I was told that I would have some information about my car that day or Monday in a worst off on Saturday morning when the service department opened. I was told that I would have some information about my car that day or Monday in a worst case scenario. By Monday at 9am I hadn't heard anything so I called and finally got information about my car around 11. I asked for an email with the estimate. After an hour went by with no email I called back to at least get the service started on my car. I received no phone call on Tuesday. On Wednesday around 5pm after not hearing anything I called to get an update. The woman I spoke with said she would go to the back and check on my car because there was a note in the system that my car was "on hold." After 20 minutes went by with no return call I called again and was transferred to Stefan Forsyth who has been my service provider during this ordeal. He told me he had to go to the back and check on my car and the woman I talked to did not go to the back and simply gave him my message even though she told me she was going to. When he called back he said that some parts that were needed for my repairs were not available and had to be ordered and had arrived Tuesday evening. However, this was only relayed to me on Wednesday evening. I was told my car would be ready by noon or 1pm on Thurday. I received a call at almost 6pm on Thursday that my car was ready. When I came to pick my car up I had to wait even though my service provider was only helping someone for the first 5 seconds that I was there. Also, NONE of the employees were wearing masks. This seems irresponsible and dangerous for everyone inside. They were also NOT social distancing since 3 or 4 employees were huddled together in an office. The service, or lack thereof, deserves no stars, but the system won't let me submit this review without at least 1 star. I won't ever be coming back. More
by KP
Employees Worked With
Stefan Forsyth
June 14, 2020
Steph is always so good to me and goes above and beyond. From the major repairs to the most minor insignificant details, he always makes sure that I am 110% satisfied and does everything he can to be sure t From the major repairs to the most minor insignificant details, he always makes sure that I am 110% satisfied and does everything he can to be sure things are taken care of to it’s fullest. At this point, I don’t trust anyone else with my vehicle. More
by Amanda
Employees Worked With
Stefan Forsyth
June 14, 2020
Great atmosphere, very polite and quick service ! Made my first time here easy ! Extremely knowledgeable and informed me of everything I needed with prices and all first time here easy ! Extremely knowledgeable and informed me of everything I needed with prices and all More
by babesz19
Employees Worked With
Stefan Forsyth
