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Paulding Chrysler Dodge Jeep Ram - Service Center
Dallas, GA
1,920 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,920 Reviews of Paulding Chrysler Dodge Jeep Ram - Service Center
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June 26, 2020
Thank you Trisha. And john for taking care of my truck so fast. Showroom looks great and clean. Why would I go anywhere else. Just found out you have a collision shop also. One stop shop if you nee fast. Showroom looks great and clean. Why would I go anywhere else. Just found out you have a collision shop also. One stop shop if you need then More
by Anthony.mormile
Verified CustomerEmployees Worked With
Other Employees :
John Lloret, Bruce "Cat in the Hat", Miriam Vazquez
June 26, 2020
Excellent service department. Stefan Forsyth is very Excellent service department. Stefan Forsyth is very knowledgeable and professional. They even washed my truck after some recall work. Definitely Excellent service department. Stefan Forsyth is very knowledgeable and professional. They even washed my truck after some recall work. Definitely above and beyond what was expected from a factory dealership. Definitely would recommend. More
by mrbbq1965
Employees Worked With
Stefan Forsyth
June 26, 2020
My service advisor was very professional and nice to deal with. The service manager I feel runs a very very poor shop. I came in for an alignment there’s a set price for the alignment my alignment end up cos with. The service manager I feel runs a very very poor shop. I came in for an alignment there’s a set price for the alignment my alignment end up costing an extra hundred plus dollars I was not advised that the charge would be that much more and when I submitted a coupon that was sent to me by your dealership of 10% off service he would not honor it and would not even come talk to me as to why.This is not the first time I’ve had issues with the way the service manager is disconnected from his customers back when jeep was having issues with the steering dampener he would not replace the steering dampener on my jeep because it was a holiday weekend and they needed them for the new vehicles again he did not come talk to me about it. I was going to blast him on social media but it is honestly Not worth my time. I will take any and all of my business somewhere else More
by bobh21
Employees Worked With
Bill Hembree ????
June 26, 2020
Great service - friendly staff, attention detail - prompt response - loved coming in and getting my Jeep services with Palmer they always have a smile on their faces nice to see response - loved coming in and getting my Jeep services with Palmer they always have a smile on their faces nice to see More
by hterrette
Employees Worked With
Other Employees :
Bruce "Cat in the Hat", Miles Patterson, Ryan Hairston, Eric Stallworth, Austin Nichols, Sam Meeks
June 23, 2020
Very unhappy my wife waited 4 hours for oil change and wheel alignment. Even after she scheduled appointment. The service dept did not offer a replacement vehicle and sold the work it was implied that the wheel alignment. Even after she scheduled appointment. The service dept did not offer a replacement vehicle and sold the work it was implied that the additional work would not add more than 30 minutes to her oil change wait time. When they finally finished nothing was said other than sorry and we will not be returning for service work to this dealership. More
by NONE3
Employees Worked With
Stephan
June 20, 2020
I had to take my car to the collision center and I could not be happier with the overall experience. I worked with Anthony and Autumn and they both were AMAZING! They were friendly and very professional! not be happier with the overall experience. I worked with Anthony and Autumn and they both were AMAZING! They were friendly and very professional! The collision center did an AWESOME job repairing my vehicle. They got my car back to me in a very short time and the car looked great! I would highly recommend this place. More
by dizzyz
Employees Worked With
Anthony Mormile and Autumn
June 19, 2020
Brought in a vehicle that I was experiencing a very uncommon issue with. Service staff were very helpful. Especially the service advisor Tara Shirley and mechanic Lightning. uncommon issue with. Service staff were very helpful. Especially the service advisor Tara Shirley and mechanic Lightning. More
by marteltcs
Employees Worked With
Tara Shirley
June 19, 2020
The service department is always great to deal with here. They explain the issue and then fix the problem. My experience with the people is excellent! I would recommend them highly. They explain the issue and then fix the problem. My experience with the people is excellent! I would recommend them highly. More
by aj
Employees Worked With
Tara Shirley and Stephan Forsyth
June 18, 2020
Nicole has gotten me in and out every time with no issues. For warranty work she always asks if I need a rental or just says she’ll get me one without me having to ask. She always calls and lets me kn issues. For warranty work she always asks if I need a rental or just says she’ll get me one without me having to ask. She always calls and lets me know what’s going on with my Jeep. She’s the best! More
by ABsquared
Employees Worked With
Nicole
