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Paulding Chrysler Dodge Jeep Ram - Service Center

Dallas, GA

4.2
1,920 Reviews

1,920 Reviews of Paulding Chrysler Dodge Jeep Ram - Service Center

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July 21, 2020

Nicole Traverse was awesome. She was so personable, energetic, and genuinely concerned. Very sweet young lady, I hope she'll always be my service advisor. More

by pboyd71580
Recommend Dealer
Yes
Employees Worked With
Nicole Traverse, Ryan Hairston
Jul 24, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, thank you so much for your feedback about Paulding Chrysler Dodge Jeep Ram! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

July 21, 2020

Nicole was friendly and provided great service. Service over all was great. Car was very clean. I also spoke with one of the sales guys Leonard which he provided helpful information on buying a car T More

by tamikawats1
Recommend Dealer
Yes
Employees Worked With
Nicole Traverse
Jul 24, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, thank you so much for your feedback about Paulding Chrysler Dodge Jeep Ram! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

July 21, 2020

Second time I've brought it there and they have taken care of me each time. I will continue to use their services. Thank you. More

by eye55_99
Recommend Dealer
Yes
Employees Worked With
Donna
Jul 24, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Paulding Chrysler Dodge Jeep Ram we are always striving to do better than your last visit. Until the next time we meet, take care!

July 21, 2020

Always a great time with PCJDR, service is excellent and so quick. My car looks incredible and Nicole went above and beyond to make sure I was satisfied. More

by GRAHAMDOBBS24
Recommend Dealer
Yes
Employees Worked With
Ricardo Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Traverse
Jul 24, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, thank you so much for your feedback about Paulding Chrysler Dodge Jeep Ram! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Until the next time we meet, take care!

July 18, 2020

Wonderful Service! Professional, Personable, Fairly Priced. At no point in time did I feel like I was being taken advantage of. I will definitely be coming back. More

by Alex
Recommend Dealer
Yes
Employees Worked With
Stef Forsyth
Jul 20, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Alex, thank you! We take our reviews seriously and are delighted to hear about your visit. At Paulding Chrysler Dodge Jeep Ram we are always striving to do better than your last visit. We truly appreciate your business. We look forward to seeing you again.

July 17, 2020

Great follow through and communications got better as the day progressed. thorough diagnostics and analysis and the vehicle has more pick up. Thank you, Bob More

by stacybates.cpa
Recommend Dealer
Yes
Employees Worked With
Stefan
Jul 18, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words about your experience here at Paulding Chrysler Dodge Jeep Ram. We try every day to satisfy our customers and it’s always nice to know when we succeed.

July 17, 2020

Great customer service , staff was very nice and helpful to any questions or concerns I had I will be returning in the future thanks alot More

by Semajwiggins
Recommend Dealer
Yes
Employees Worked With
Sam Meeks
Jul 18, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

We are pleased to hear of your experience with us here at Paulding Chrysler Dodge Jeep Ram. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

July 17, 2020

Terrible experience. Did not fix anything and charged me 270.00 I had to dispute with card company to fix. Good ole boys club that doesn’t like to work. There will be pretty girls to look at and that’s all More

by joeyporter
Recommend Dealer
No
Employees Worked With
Danny Pompa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Overton, John Lloret, Gerald Ugbana, Sam Meeks
Jul 31, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Joey, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (770) 872-4764 to share more details about your visit so we can make things right.

July 16, 2020

Donna Bell has been fantastic everytime I am in for repairs or service. I moved to Paulding Chrysler Dodge from Ed Voyles and I intend on staying as long as I get the great service/experience I get wit More

by Brenda Napier
Recommend Dealer
Yes
Employees Worked With
Donna Bell
Jul 18, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

It really means a lot to us that you took the time to write such a positive review about Paulding Chrysler Dodge Jeep Ram so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

July 16, 2020

I’d rather not write a review I dropped my service truck off on a Wednesday told them I would pick it up on Monday for a service that’s oil change and transmission service I called and told them I wouldn’t More

by Jeffsanders471
Recommend Dealer
No
Employees Worked With
Sam Meeks
Jul 31, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at Paulding Chrysler Dodge Jeep Ram. We would like to make this up to you, if we still can. Please reach out to us at (770) 872-4764 so we can discuss the details of your visit. We hope to restore your confidence back in our dealership. Take care.

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