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Paulding Chrysler Dodge Jeep Ram - Service Center

Dallas, GA

4.2
1,920 Reviews

1,920 Reviews of Paulding Chrysler Dodge Jeep Ram - Service Center

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July 28, 2020

Nicole is the best to work with! Had no problems at all. Will definitely be back for service. Highly recommend Nicole! Thank Nicole for all your help! More

by Jacob Steawart
Recommend Dealer
Yes
Employees Worked With
Nicole Traverse
Jul 29, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Jacob, thank you for your kind review; we are happy to pass along your comments to the team here at Paulding Chrysler Dodge Jeep Ram! Please don't hesitate to reach out if there's anything additional we can do for you.

July 28, 2020

Randy Morse was great with getting our truck serviced in a timely manner, especially in a Saturday. Highly recommend Randy and this Paulding Chrysler Dodge Jeep Ram Thank you More

by Perdadams
Recommend Dealer
Yes
Employees Worked With
Randy Morse
Jul 29, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Paulding Chrysler Dodge Jeep Ram! If you have any further questions, please don't hesitate to reach out!

July 28, 2020

Arrived 730am, car wasn’t ready until 615. Problem was discovered hours earlier by mechanic, but was not communicated to my associate. Refund me partial payment More

by gil.gillyphone
Recommend Dealer
No
Employees Worked With
Sam Meeks
Aug 13, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, thanks for reaching out to us. Here at Paulding Chrysler Dodge Jeep Ram we work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. This is not something we like to hear. If you'd be willing, please contact our Manager at (770) 872-4764. We want to work to make this right and to ensure that your next visit with us provides more positive results. We look forward to hearing from you soon.

July 27, 2020

Horrible service!! Our 2018 Jeep Renegade burned all the oil completely out only had 19k miles when we purchased the Jeep at the end of May! Had not even made the 1st payment on this vehicle yet had to be More

by Brandi Camp
Recommend Dealer
No
Employees Worked With
Wes Overton, Randy Morse
Aug 13, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Brandi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (770) 872-4764 to share more details about your visit so we can make things right.

July 26, 2020

Just did repair for coolants leaks!! Go home drive and leak again and worst!! Till losing power and check engine light on! And far away from dealerships More

by Abrtrans
Recommend Dealer
No
Employees Worked With
Sam Meeks
July 23, 2020

Steph was 10 out of 10 STARS!!! He was excellent, efficient, quick, fast and professional with every single thing in regards to my service request!!! i 100% love Paulding Chrysler Dodge Jeep Ram!!! e More

by quintcollins99
Recommend Dealer
Yes
Employees Worked With
Stefan Forsyth
Jul 24, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Paulding Chrysler Dodge Jeep Ram. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

July 23, 2020

Everyone that I tagged in this review was amazing!! Thanks for everything!! You 3 gentlemen should be recognized!!! Great personalities and business men!! Right on time! More

by raegazda
Recommend Dealer
Yes
Employees Worked With
Aaron Guyton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce "Cat in the Hat", Sam Meeks
Jul 24, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Thank you so much for your feedback about Paulding Chrysler Dodge Jeep Ram! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Paulding Chrysler Dodge Jeep Ram!

July 22, 2020

Donna was very professional, nice, and helpful. I would recommend her to everyone I know in a heartbeat. Keep doing what you are doing Donna More

by Angela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna
Jul 24, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Angela, we're glad to hear our staff took such great care of you! Thanks again for the recommendation, and have an amazing day!

July 22, 2020

Got my Yukon fixed there and everything is perfect!! The customer service was also amazing. I couldn’t be more happy with their work. Will refer them always. More

by Aleciadevens
Recommend Dealer
Yes
Employees Worked With
Anthony Mormile
Jul 24, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, thank you for your great feedback! Our team here at Paulding Chrysler Dodge Jeep Ram sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Until the next time we meet, take care!

July 22, 2020

Terrible business practices at this service department. Thankfully when I called the service manager, (John) he made the situation better but was also appalled at the experience and repair advice/quote i More

by NONE3
Recommend Dealer
No
Employees Worked With
John Lloret
Aug 07, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, thanks for reaching out to us. Here at Paulding Chrysler Dodge Jeep Ram we work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. This is not something we like to hear. Please reach out to us at (770) 872-4764 so we can discuss the details of your visit. We hope to restore your confidence back in our dealership. Take care.

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