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Paulding Chrysler Dodge Jeep Ram - Service Center

Dallas, GA

4.3
1,919 Reviews

1,919 Reviews of Paulding Chrysler Dodge Jeep Ram - Service Center

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February 08, 2022

We have been going to Paulding Chrysler Dodge Jeep Ram since we bought our first new car there in 2005 and have always received excellent service wheather it was for routine maintenance or collision damag More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mcneeley in the parts department. , Bruce "Cat in the Hat"
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Feb 08, 2022 -

James responded

We really like this dealership and have since 2005. We have bought 3 new Chrysler 300's there over the years and have enjoyed each one.

Helpful
February 07, 2022

Stop sending me xxxxing ads to my phone. Very annoying Stop sending me xxxxing ads to my phone. Very annoying and aggravating Take me out of your xxxxing database More

by Walter Wiggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Pompa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Detweiler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamielle Gummer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Barrett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Haney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miriam Vazquez, John Frazier, Glenda Frazier
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Feb 07, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

We've not texted you anything from the Service Department. When you came for service last, you opted out of our texting. Can you please let me know what the message content was so I know where it's coming from?

Helpful
February 07, 2022

Paulding Dodge worked through our frustration and got our truck repaired and back on the road . Grateful they did ! More

by Ram1500
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Detweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Frazier, Glenda Frazier
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Feb 10, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, thank you so much for your positive comments about Paulding Chrysler Dodge Jeep Ram! If you have any further questions, please give us a call. We're always happy to help!

Helpful
February 07, 2022

Pauling Chrysler never fells me. I always receive outstanding customer service!!! The service center is phenomenal! More

by plumrideservices
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Frazier, Glenda Frazier
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Feb 10, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Paulding Chrysler Dodge Jeep Ram

Helpful
February 07, 2022

Service was great. Keep me up to date on the service of my vehicle. Very much satisfied More

by jeepcoach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamielle Gummer
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi Jeepcoach, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Paulding Chrysler Dodge Jeep Ram. If you have any further questions, please give us a call. We're always happy to help!

Helpful
February 07, 2022

Once I was checked in things went pretty quick, so just waiting to get check in was a process. More

by antonio_lester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenda Frazier
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Feb 10, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you'd be willing, please contact our Manager at (770) 872-4764. We want to work to make this right and to ensure that your next visit with us provides more positive results. We look forward to hearing from you soon.

Helpful
February 07, 2022

The service department was able to squeeze me in without an appointment! They were incredibly busy but were still willing and able to help me out! Thanks everyone! More

by Sharon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name
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Feb 10, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi Sharon, we're glad to hear our staff took such great care of you! Here at Paulding Chrysler Dodge Jeep Ram we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

Helpful
February 07, 2022

Professional staff, good work and super quick service. I would recommend all family and friends. More

by Jnewbold9
Recommend Dealer
Yes
Employees Worked With
Robert Detweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!

Helpful
February 05, 2022

Great experience so far. Everything has been done to my liking. All great experiences thus far More

by Charginmoney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenda Frazier
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Feb 07, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Paulding Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Helpful
February 05, 2022

Great folks that do top notch work! Always attentive and always helpful with all of our service needs. More

by maplewoodsub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2022 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we're glad to hear our staff took such great care of you! Here at Paulding Chrysler Dodge Jeep Ram we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

Helpful
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