Paulding Chrysler Dodge Jeep Ram

Disappointed in my service Had to take my truck back 2 days later for same repair. Also have 2 missing bolts still that haven’t been replaced. It took to long to get answers aft Had to take my truck back 2 days later for same repair. Also have 2 missing bolts still that haven’t been replaced. It took to long to get answers after dropping it off. The mechanic lied about a few things. One part was not even plugged into the throttle body. He said the clip was broke. He never replaced the clip when I took it back. The part was put in and is still attached. So I doubt the clip was broke. It appears it was just not attached. A clamp attaching a hose was not clamped down and this created a lot more air going to the throttle body and this caused me to almost stall several times. This was after paying around $1100. More

Nice friendly and very knowledgeable When we got the dealership they were welcoming and very nice listened to what we wanted and how much we wanted to spend on car When we got the dealership they were welcoming and very nice listened to what we wanted and how much we wanted to spend on car More

Warranty recall I was in and out in less than 30 minutes. I was told an hour minimum. The service folks were professional and courteous. Nice new facility. I was in and out in less than 30 minutes. I was told an hour minimum. The service folks were professional and courteous. Nice new facility. More

A Little Too Aggressive My salesperson, Eric was awesome! He was engaging and attentive to my what I was looking for as a customer. He was also very thorough and knowledgea My salesperson, Eric was awesome! He was engaging and attentive to my what I was looking for as a customer. He was also very thorough and knowledgeable about the products I looked at during my visit. The only reason I visited Paulding was because Eric never appeared too aggressive or pushy in any of our previous interaction. Unfortunately, during my visit I did not find my forever vehicle. I gave Eric details of what I was looking for and asked him to keep in touch. However, the sales manager, Gerald, was overly aggressive. He would not take no for an answer even though they did not have the vehicle I was looking for. He was determined to sell the vehicle he wanted me to have whether it was what I wanted or not. I feel as a salesman, you should listen to your customer, and then deliver them the product they want, not the product the dealership wants to make a deal on. Needless to say, after being pressured for hours, I subsequently wore down and purchased a vehicle that I’m not in love with. Gerald meant well, but I should have stood my grounds and got what I wanted to pay for instead of settling. The lesson of the day: Stand your ground, and DONT SETTLE! It’s your money. More

Great service Courteous and knowledgeable. Took care of service and recall. Promptly notified me when my truck was ready to be picked up. A pleasure to deal with. Courteous and knowledgeable. Took care of service and recall. Promptly notified me when my truck was ready to be picked up. A pleasure to deal with. More

Excellence Top notch service, everything from check in to check out, service of excellence. All service employees and customer service were beyond impeccable. I Top notch service, everything from check in to check out, service of excellence. All service employees and customer service were beyond impeccable. I will be returning soon for my next service and purchase. More

Jeeper Norris and then Ryan were very helpful and involved with our needs. For the first time, when dealing with a car dealer, We didn't feel rushed to make Norris and then Ryan were very helpful and involved with our needs. For the first time, when dealing with a car dealer, We didn't feel rushed to make a decision.That's the way buying a vehicle should be. Great job fellas. More

My Review Sam Meeks went above and beyond along with the finance team to make sure I was taken care of, everyone was nice ! Great group! H Sam Meeks went above and beyond along with the finance team to make sure I was taken care of, everyone was nice ! Great group! H More

Excellent Service Service Rep, Tiffanie was prompt, courteous and professional. Work time in and out was awesome. Prompt response time for service. Thank you for Service Rep, Tiffanie was prompt, courteous and professional. Work time in and out was awesome. Prompt response time for service. Thank you for Grear Customer Service. More