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Paulding Chrysler Dodge Jeep Ram
Dallas, GA
4,132 Reviews
At Paulding CDJR, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. We strive to make Paulding CDJR a friendly place to be and a satisfying experience whether you're buying a new or used car, getting service on a vehicle, or taking part in a special or event.
Paulding CDJR serves Kennesaw, Dallas, Marietta and Smyrna, GA
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,132 reviews
April 18, 2019
Service center review Stephan Forsyth is my representative. He makes appointments without actually talking to me. He never calls when my parts are back. My parts were actua Stephan Forsyth is my representative. He makes appointments without actually talking to me. He never calls when my parts are back. My parts were actually sent back because he never called to say they were there. I took my car to the service center at 9am. Stephan has told me that it was a 2-3 hr job. He never called when the car was ready. When I called, the operator said the service center was closed. I was highly pissed because my children and I were stranded. Luckily, Stephan was still there. He then told me that my car wasn’t ready. After he realized how angry I was, he checked and found out that the car was ready hours earlier. When I got there to get the car, the receptionist tells me that the service department is closed and that I would have to get my car tomorrow. After I told her that I had spoken to Stephan, she still said the center was closed. I had to get an attitude for her to actually leave her space to get Stephan. When I was sitting in Stephan’s office waiting on my car, he then sent me a text message to say that my car was ready. Customer service SUCKS!!!!! More
by rockic1016
Verified CustomerEmployees Worked With
Stephan Forsyth p
April 17, 2019
Amazingggg!!!! The atmosphere was so warm friendly professional and Nichol Walker was absolutely amazing. She worked hard she so down to earth and made me feel comfo The atmosphere was so warm friendly professional and Nichol Walker was absolutely amazing. She worked hard she so down to earth and made me feel comfortable. More
by JeffHigh
Employees Worked With
Nichole Walker, Patrick Dapper Car Salesman
April 17, 2019
Very poor I brought my Jeep for a recall issue. I made the appointment a month in advance. They did not start looking at my car until 4:30 pm despite the fact t I brought my Jeep for a recall issue. I made the appointment a month in advance. They did not start looking at my car until 4:30 pm despite the fact that I had left the car the night before so it would be ready as soon as the technicians arrived. Had I not complained, they were going to ask me to keep the car another day. Worse, the first words spoken to me at 4:30 were, “You need to replace your rear brakes,” which was not true, I just had them checked at Pep Boys. I needed them to look at the rear ABS sensor as well, they told me it needed to be replaced and the charge would be over $300. I was able to buy the part on Amazon for $14 and install it in 30 minutes. I left feeling that I would be ripped off and taken advantage of it I return to their service department. More
by JOYCATHLEEN
Employees Worked With
. .
April 16, 2019
Relocated to GA My wife and I relocated to GA from NY and unfortunately needed to get a 2nd vehicle within 2 weeks of moving. The staff at the dealership were incredi My wife and I relocated to GA from NY and unfortunately needed to get a 2nd vehicle within 2 weeks of moving. The staff at the dealership were incredibly helpful in facilitating what we needed to complete to finish the purchase all while filling us in on laws and regulations for transferring our personal information to GA from NY. More
by Chris
Employees Worked With
Rebecca Newman , John Lloret, Gerald Ugbana
April 15, 2019
It was good service. We were happy with Fadil willingness to help us with the service order. He made the effort and went above and beyond to research the best option for o We were happy with Fadil willingness to help us with the service order. He made the effort and went above and beyond to research the best option for our repairs via warranty and history of the vehicle. Fadil was professional and gave details of the work in progress. Thank you! More
by pssoledadp
Employees Worked With
Tommy
April 14, 2019
Successful AC repair Work was completed in a day. AC is like brand new. Never needed any work done before, but we were pleasantly surprised. The only thing we wish was tha Work was completed in a day. AC is like brand new. Never needed any work done before, but we were pleasantly surprised. The only thing we wish was that there had been a loaner car available. More
by laster73
Employees Worked With
. .
April 14, 2019
Purchased another jeep I was able to find a product that I want a grand Jeep Cherokee. use one I am very pleased with the product also happy with the payment and I had great I was able to find a product that I want a grand Jeep Cherokee. use one I am very pleased with the product also happy with the payment and I had great experience at the dealership thank you very much More
by SAM16361
Employees Worked With
April 14, 2019
Recall service Excellent handling by service. Friendly and communicated time required to complete service. Provided transportation back and forth while service was b Excellent handling by service. Friendly and communicated time required to complete service. Provided transportation back and forth while service was being completed. Tiffanie has a great disposition for working with customer. More
by harold_winters
Employees Worked With
Tiffanie Kenny
April 14, 2019
Oil Change / Tire Rotation Tommy Wallis was very professional in assisting me, and updating me as the service was performed. He also provided a thorough explanation of service Tommy Wallis was very professional in assisting me, and updating me as the service was performed. He also provided a thorough explanation of service which us recommended for my upcoming mileage appointment. More
by burkegreg55
Employees Worked With
Tommy Wallis
April 14, 2019
Austin and Aaron were fantastic They did everything possible to get us in a vehicle within our budget. Would definitely recommend to friends and family. Thanks y‘all! you rock! They did everything possible to get us in a vehicle within our budget. Would definitely recommend to friends and family. Thanks y‘all! you rock! More
by Lit Candle Company
