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Paulding Chrysler Dodge Jeep Ram

Dallas, GA

4.8
4,132 Reviews
At Paulding CDJR, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. We strive to make Paulding CDJR a friendly place to be and a satisfying experience whether you're buying a new or used car, getting service on a vehicle, or taking part in a special or event. Paulding CDJR serves Kennesaw, Dallas, Marietta and Smyrna, GA
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1245 Old Griffin Rd

Dallas, GA

30157

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Showing 4,132 reviews

June 13, 2019

Recall Service-unprepared I scheduled an appointment on line for a recall on my Renegade. After waiting an hour when I arrived, they told me they had to order the part and I wo More

by terrynjon
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sean Anthony is what the invoice says
Jun 13, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

Dear Customer, I apologize for the experience you recently had at our dealership. We strive very hard to make sure all of our customers receive a world class experience when they shop for a vehicle or have their vehicle serviced at the dealership. Communication is an integral part of our business and it appears this time we fell short of meeting your expectations. Please let me know if there is anything we can do to make things right for you? Thank you! John Lloret - Customer Relations Manager Paulding Chrysler Dodge Jeep RAM

June 12, 2019

Amazing You always work and get us the deals we want, customer service is perfect! Keep up the good work! Y’all guys are amazing and we can’t thank you enough More

by huston007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald , Miles Patterson
Jun 14, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

Thank you for reviewing us, we're happy to hear that our team was amazing! Enjoy your new vehicle, and please let us know if there's anything else our team could help you out with.

Jun 15, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

Huston, thank you so much for your feedback about Paulding Chrysler Dodge Jeep Ram! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Paulding Chrysler Dodge Jeep Ram!

June 12, 2019

Oil Change Trish took great care of my vehicle through the servicing process. She made sure all my concerns were addressed and I was satisfied with the outcome. More

by cyoung0024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trish
Jun 14, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

We're happy to know that Trish and the team could take great care of your vehicle! Thank you for working with us, if you need our help again in the future, please let us know!

Jun 15, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

We're glad to hear our staff took such great care of you! Here at Paulding Chrysler Dodge Jeep Ram we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels! service to you down the road!

June 11, 2019

Repaired Jeep was skipping and cutting out they update the computer doesn't skip or cut out anymore. Danny was very professional and understanding about my iss More

by BKARA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Pompa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna Bell
Jun 15, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

Thank you so much for your feedback about Paulding Chrysler Dodge Jeep Ram! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

June 10, 2019

Count on Fadil. We have brought both of our cars in for items that were not typical. Fadil has handled each of the situations in a way that shows his caring nature to More

by svhiv51
Recommend Dealer
Yes
Employees Worked With
. .
Jun 15, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 09, 2019

Great Eric was great told him what I wanted and he got right on it made the numbers work for us could not be more happy More

by brentcampbell57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Stallworth
Jun 10, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

Brent, we are very happy to have provided you with such a positive experience. Please don't hesitate to reach out if there's anything we can do for you. Take care.

June 09, 2019

Alway the best service representative trish Great service experience and sales always friendly and feels like a family environment I am a huge fan of paulding Chrysler dodge jeep ram dealers More

by Lee law
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trish 5 stars service center
Jun 10, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

We appreciate your positive review about your recent experience with us. Please don't hesitate to reach out if there's anything we can do for you. Take care.

June 09, 2019

Worst experience ever Had a horrible experience buying a new truck with damage already on it after spending additional money for accessories and ended up with more damage t More

by Ant1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian body shop , John Lloret
Jun 26, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide. We're sorry to hear that you had such a negative experience with us. Please reach out to us at (770) 443-2277 so we can discuss the details of your visit. We hope to restore your confidence back in our dealership. Take care.

June 09, 2019

Awesome Experience The whole staff was very nice and accommodating. They made buying a truck easy. Awesome Experience! Thank you all so much for your help and working to More

by tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Nichols
Jun 10, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

Tony, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything we can do for you. Take care.

June 08, 2019

Friendly people. Everyone went out of their way to help my mother find a new vehicle and give her a very fair amount of money on her old car that was in the se More

by Dingo5150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Wallis , Miriam Vazquez
Jun 10, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

Dear Customer, thank you so much for your kind words about your experience here at Paulding Chrysler Dodge Jeep RAM. We try every day to satisfy our customers and it’s always nice to know when we succeed. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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