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Paulding Chrysler Dodge Jeep Ram

Dallas, GA

4.8
4,132 Reviews
At Paulding CDJR, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. We strive to make Paulding CDJR a friendly place to be and a satisfying experience whether you're buying a new or used car, getting service on a vehicle, or taking part in a special or event. Paulding CDJR serves Kennesaw, Dallas, Marietta and Smyrna, GA
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1245 Old Griffin Rd

Dallas, GA

30157

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Showing 4,132 reviews

July 17, 2019

Oil change and felt some vibrations while breaking I was very impressed by the excellence of care I received. At arrival I was told that I was in need of new break pads, rotors and new tires... but aft More

by msuare123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fadil
Jul 19, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, thank you so much for your positive comments about Paulding Chrysler Dodge Jeep Ram! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 17, 2019

Please customer Trisha Robbins always helps me when I need to have my oil change or any automotive work. I will Continue to have my oil changed at this dealership. More

by DARLENEKATKINSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trisha Robbins
Jul 19, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Paulding Chrysler Dodge Jeep Ram! We hope to see you soon!

July 17, 2019

15 K Service Smooth and Exceptionally professional, was out in 2 hours. Appointment was easy to set up and get the time I needed. Checkout was simple and easy. More

by wbandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Ballauf
Jul 19, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

Hello, we are so happy to read such a great review about Paulding Chrysler Dodge Jeep Ram! We look forward to your next visit! Take care!

July 17, 2019

Easy to make appointment for service We brought our mini van in for a recall service and an oil change. The appointment was easy to make and work was done quickly. More

by Dr4rm1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy
Jul 19, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

Hello, we are glad we could help! We can't wait to see you again, have a great day.

July 16, 2019

Liers and crooks Very disappointed. I won't ever return. Disrespectful crew. Parts missing from my car after service was done. Was told by 2 employees that the missing More

by tommysoderquist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
. .
Jul 16, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

Dear Mr. Soderquist: It is one thing to be disappointed with the outcome of your situation; however, it is another thing to refer to us as "Liars and Crooks". Your claim that the exhaust tip of your vehicle was stolen by one of our employees holds no merit. Especially, since our surveillance camera captured images of the vehicle missing the exhaust tip when it entered and left our Service Drive area. We run a respectable business and we would not jeopardize our reputation and integrity for an item which costs no more than $100.00. The reality is the exhaust tip fell off prior to you arriving at the dealership and the fact that the fastening clamp was still attached to your exhaust system proves this was a manufacturer defect. I truly wish the situation would have been different, but we simply cannot be held responsible or are required to indemnify you for something we did not do. John Lloret - Director of Operations Paulding Chrysler Dodge Jeep RAM

July 16, 2019

Expensive & left my car trashy Had to bring my jeep here for the airbag recall. Also my tailgate latch broke and my seatbelt retractors- (which for some reason wasn’t a recall but n More

by mandie1029
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stefan Forsyth,
Jul 16, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

Dear Customer: I apologize for the negative experience and I would like to make it up to you by providing you with the quality and world class experience our customer have come to expect from us as a business. At your earliest convenience, please give me a call, so I can discuss this matter in greater detail. Sincerely in your service, John Lloret - Director of Operations Paulding Chrysler Dodge Jeep RAM (770) 443-2277 Ext. 5738

July 16, 2019

Amazingly easy! From start to finish the entire process was smooth and exceptionally professional. My new vehicle is everything and more in what I was looking for. More

by brandysmomma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Meeks
Jul 17, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

Hello, thank you so much for your feedback about Paulding Chrysler Dodge Jeep Ram! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope to see you soon!

July 15, 2019

Great service! The service was great to work with, made sure I was informed of service needed and done in a timely manner. Very satisfied and happy customer. More

by bkelley2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fadil
Jul 16, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Paulding Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! Please let us know if there is anything else we can do for you.

Jul 16, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

We're glad to hear our staff took such great care of you! Here at Paulding Chrysler Dodge Jeep Ram we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

July 14, 2019

I love this place This place was amazing, all staff was polite, the building was neat and clean but ultimately they was able to find me a decent car at a affordable pri More

by jamaldaniels20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon Batte, Miles Patterson
Jul 14, 2019 -

Paulding Chrysler Dodge Jeep Ram responded

Thank you so much for your feedback about Paulding Chrysler Dodge Jeep Ram! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We're always ready to assist in any concerns you may still have. Thank you again for choosing Paulding Chrysler Dodge Jeep Ram!

July 14, 2019

Good dealership This dealership was hassle free but gave me the lowest offer on my trade it and refused to give me an even trade for truck for truck. They said they w More

by DBALLPLAYER10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce "Cat in the Hat", Eric Stallworth
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