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Paulding Chrysler Dodge Jeep Ram
Dallas, GA
4,132 Reviews
At Paulding CDJR, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. We strive to make Paulding CDJR a friendly place to be and a satisfying experience whether you're buying a new or used car, getting service on a vehicle, or taking part in a special or event.
Paulding CDJR serves Kennesaw, Dallas, Marietta and Smyrna, GA
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,132 reviews
October 27, 2019
Excellent service These guys are the best. Always take my car here for prompt service and friendly staff. Always taken care of correctly and would definitely recommend. These guys are the best. Always take my car here for prompt service and friendly staff. Always taken care of correctly and would definitely recommend. More
by Hp
Verified CustomerEmployees Worked With
Fadil Hamidovic
October 27, 2019
Best dealership experience Sales men very polite and knowledgable. Very clean comfortable showroom with a great staff willing to answer every questions. Would recommend to all m Sales men very polite and knowledgable. Very clean comfortable showroom with a great staff willing to answer every questions. Would recommend to all my friends. More
by Marc
October 26, 2019
Service center Had to come in for recall needed to be replaced and oil change. Stefan Forsyth took care of me and my car. He is the one I will ask for from now on. G Had to come in for recall needed to be replaced and oil change. Stefan Forsyth took care of me and my car. He is the one I will ask for from now on. Great guy👍 More
by Tpayne
Employees Worked With
Stefan Forsyth
October 25, 2019
Great dealership Walter was great. He helped us buy a Dodge Journey with ease. Love my new Journey!!!! Will definitely use them again if I need another vehicle. Walter was great. He helped us buy a Dodge Journey with ease. Love my new Journey!!!! Will definitely use them again if I need another vehicle. More
by CSWEENE7
Employees Worked With
Walter, Gerald Ugbana
October 25, 2019
Great people to work with We bought our 2018 Jeep from another dealer out of town. We needed service and choose PCDJR for our warranty work and replacing a new tire that had a We bought our 2018 Jeep from another dealer out of town. We needed service and choose PCDJR for our warranty work and replacing a new tire that had a nail in the sidewalk. Not only did we get the repairs done in less than a day, we were given a rental car to use while the work was being performed. Excellent customer service! More
by micand4
Employees Worked With
Amanda
October 24, 2019
Service Fadil, He was awesome! Great service, great knowledge and extremely helpful. I would recommend him to all mt family and friends. The great experience Fadil, He was awesome! Great service, great knowledge and extremely helpful. I would recommend him to all mt family and friends. The great experience has created repeat customer. More
by robertbuck2345
Employees Worked With
Fadil Hamaocvic, John Lloret
October 24, 2019
Won’t be going back there The last 2 vehicles I've purchased, a Jeep Sahara Unlimited, and a Jeep Compass Latitude have come from your dealership. I've been there for maintena The last 2 vehicles I've purchased, a Jeep Sahara Unlimited, and a Jeep Compass Latitude have come from your dealership. I've been there for maintenance, work I wanted done on my vehicles, and $8,000 worth of repairs. My experience has been good there for the most part until I started dealing with your service dept. on a recall issue. We brought the Jeep Compass up there to have a recall issue fixed and while it was there, we asked them to look at 2 other things. A noise coming from the A/C that wasn't there before they made some previous repairs on it, and another issue with possibly the transmission. We're told can't hear the noise and the other repair is actually going to cost $900.00 I'm not getting that work done yet because it's much more than we anticipated and I want to get another opinion on it. We're being charged $125.00 just for finding the issue. I understand that you can't just allow people to bring in their vehicles to get looked at and never do the work but I have a couple of issues with that. If you're reasonable and honest about the work needing to be done, then people will get the repairs done. If the vehicle was purchased from your dealership, this shouldn't be charged then either. You've obviously made your decision as a dealership that you would rather make $125.00 from someone in the service department than get their business buying vehicles there. It should be obvious by looking at the mileage and the payoff amounts that we're close to purchasing new vehicles and it won't be from your dealership. Your policy is costing you service business and it's costing you sales also. More
by joeyseabolt
Employees Worked With
N/A
October 23, 2019
Walter was excellent ! Paid attention followed up Had a great buying experience , second vehicle bought and will continue to buy ! Gerald was awesome in finance couldn’t have been more pleased with th Had a great buying experience , second vehicle bought and will continue to buy ! Gerald was awesome in finance couldn’t have been more pleased with the rate and payment . Matt your GSM made it all worth it . Thanks again guys ! More
by Jrizzoaps
Employees Worked With
Walter , Gerald Ugbana
October 22, 2019
Poor Service Had appointment on 10-19-19 for tire rotation/balance and a recall. Two hours later, get in car to leave and the check tire pressure light comes on. Had appointment on 10-19-19 for tire rotation/balance and a recall. Two hours later, get in car to leave and the check tire pressure light comes on. Why wouldn't you check tire pressure if you rotate and balance the tire which is supposed to come with a 16 point inspection?!?!?! More
by lucretiahulsey
Employees Worked With
Michelle Nail and not sure what other names were
October 22, 2019
Great service Came in looking for info on a Jeep Gladiator..Ryan was very helpful and showed us the stock. Even went out of his way checking on a vehicle we were.in Came in looking for info on a Jeep Gladiator..Ryan was very helpful and showed us the stock. Even went out of his way checking on a vehicle we were.interested.in..ended up buying one the manager had ordered for himself! More
by MikeR
Employees Worked With
Ryan Hairston
