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Paulding Chrysler Dodge Jeep Ram
Dallas, GA
4,132 Reviews
At Paulding CDJR, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. We strive to make Paulding CDJR a friendly place to be and a satisfying experience whether you're buying a new or used car, getting service on a vehicle, or taking part in a special or event.
Paulding CDJR serves Kennesaw, Dallas, Marietta and Smyrna, GA
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,132 reviews
November 30, 2019
Very please and great customer service I was greeted as soon as we walked up to the front door with a earm smile and a friendly hello. Was greeted with a great handshake from the manager. T I was greeted as soon as we walked up to the front door with a earm smile and a friendly hello. Was greeted with a great handshake from the manager. The sales person Nichole was excellent on making sure of what we needed and explained every step of the process. More
by afsanders07
Verified CustomerEmployees Worked With
November 30, 2019
Great Information Other than the extremely long wait for an assessment of the Durango, I'll definitely be back for servicing, I'm surprised the oil change price is much Other than the extremely long wait for an assessment of the Durango, I'll definitely be back for servicing, I'm surprised the oil change price is much lower than outside establishments, that is a PLUS! GREAT staff! More
by Mom2Js
Employees Worked With
Not sure what the young ladies name was in service that helped us. She was new, but VERY knowledgeable
November 30, 2019
Took advantage of my fleet card. Asked for a tire rotate and balance. Balanced the tires but failed to rotate one side. Then replaced my air filter and charged my fleet service card w Asked for a tire rotate and balance. Balanced the tires but failed to rotate one side. Then replaced my air filter and charged my fleet service card without asking me first. Also needed my truck back by 12pm after dropping it off the day before. No one called to tell me it was ready. I called and they said they would look into it and call my back. 45 minutes later I called them and they still had no answer. After being in hold they then said it was ready. I asked if all the services requested were performed, they said they were waiting for approval from the fleet service card group to fix the tailgate. I then said that the tailgate needed to be fixed under warranty due to the fact it did non malfunction until they performed the recall on the tailgate. I did not enjoy the fact that it seems like they tried to take advantage of my company using the fleet card like a blank check. I asked to speak with the manager and they said he would call me back and I got no call. Just a text then saying my car is now ready. This was a terrible experience and I will be telling my friends and family that this dealer can’t be trusted and will take you for your money and treat you poorly. We have spent a lot of money on our cars and their services. I own two newer dodge vehicles and I want you to treat everyone fare and with integrity. Not treat myself or my wife as a dollar sign. More
by jbanko4
Employees Worked With
Stefen
November 28, 2019
Professional service department outstanding work The people that you have are great from the time you pull into the service department and are greeted to the time you are ready to leave The people that you have are great from the time you pull into the service department and are greeted to the time you are ready to leave More
by lea.manson23
Employees Worked With
All the service department people
November 27, 2019
Great employ Tara and FiIdal are great employees and should be recognized as such. They Listened well and provided the proper maintenance and vehicle repairs I req Tara and FiIdal are great employees and should be recognized as such. They Listened well and provided the proper maintenance and vehicle repairs I required. More
by rifleking2000
Employees Worked With
Tara and Fidal
November 26, 2019
Wonderful Experience at Paulding CDJR!! Absolutely love Paulding CDJR!! We just bought our second 392 from them! The friendly knowledgeable sales staff and atmosphere made us feel Right at h Absolutely love Paulding CDJR!! We just bought our second 392 from them! The friendly knowledgeable sales staff and atmosphere made us feel Right at home and we left feeling really good about our purchase! Paulding goes above and beyond to make those numbers right for you and to give you exactly what you want!Thank you for such a wonderful experience!! More
by KEVINANDTANYA
Employees Worked With
Ryan Hairston
November 24, 2019
New car Second car bought this year between my partner and I at this Dealership, In the future we plan to recommend this dealership and Bruce as our go to sa Second car bought this year between my partner and I at this Dealership, In the future we plan to recommend this dealership and Bruce as our go to sales person. Again thank you from the both of us. Michael Evans Ram 3500 Dean Butler Chrysler 300 More
by db7234
Employees Worked With
Bruce "Cat in the Hat"
November 24, 2019
Excellent Dealership Excellent service from top to bottom. I would recommend these people to anyone looking for a great experience with buying a new car or truck. Excellent service from top to bottom. I would recommend these people to anyone looking for a great experience with buying a new car or truck. More
by tburns97
Employees Worked With
Miles Patterson
November 23, 2019
Great customer service! I will certainly Be back. Everything was explained and well described. Thank you for such a great experience. Stefan was very professional. Everything was explained and well described. Thank you for such a great experience. Stefan was very professional. More
by Bekane79
Employees Worked With
Stefan
November 23, 2019
Failed on many fronts - thorough disappointment Unsafe & untrustworthy. T-36 recall & related issues not fixed the 1st time though I specifically asked about PCM & battery I was told they were goo Unsafe & untrustworthy. T-36 recall & related issues not fixed the 1st time though I specifically asked about PCM & battery I was told they were good to go. Couldn’t even get home which is five miles from dealer & battery lite came on. Attempted to return so called “fixed” vehicle and it died mid-drive in traffic. Apparently my safety was not a concern. I shared that I knew the PCM issue was linked to the alternator recall & that Chrysler would cover it. Even I could find that online but they insisted it was not & attempted to bill me for $1,100 worth of recall related work. Fortunately regional Chrysler managers got involved & set the record straight. It shouldn’t have to go that far. Additionally they would they not honor the coupon I had for non-recall related (10% coupon would have been $60 savings) work because they said there was a ‘hidden’ $50 discount which was ‘better’. I couldn’t see the discount on the invoice nor is 50 better than 60. Listening to others in the waiting room there were stories of ‘I’m back again because they sold the parts they ordered for my repair to someone else’ and a dad on the phone saying ‘baby I’ll get to your birthday part as soon as I can. They say the car is gone but they’ve lost my keys’. With Chrysler’s name on the dealership, Chrysler needs to investigate & realign the management or continue to be associated with individuals who make up in greed what they lack in customer service. I have owned numerous dodge vehicles & visited many dealerships. I will now drive an additional 20 miles to give another company my business. More
by Appalled
Employees Worked With
Service : Fadil, Donna & Billy the service manager
