Paulding Chrysler Dodge Jeep Ram

I've been coming to this dealership for several years for a couple of my cars (Jeep Wrangler and Ram 2500). I have almost always dealt with Trish in the service department, and now I exclusively ask for her a couple of my cars (Jeep Wrangler and Ram 2500). I have almost always dealt with Trish in the service department, and now I exclusively ask for her everytime based on several factors: 1. Professionalism - she always keeps my vehicle up to date with recalls, oil changes, tire rotations, etc., and always make as sure all of my vehicle needs are met and that I am satisfied with the service experience overall. Courtesy: If there is ever a delay in a vehicle service or repair Trish communicates with me to let me know of any time changes, etc. Personality: Trish is always friendly, never rushed her customers or makes them feel forgotten, and always greets me and every other customer I've seen with a warm smile and recognition, which makes you feel special! Customer service overall: Trish is a huge bonus to this service department, and while I have had interaction with other service staff, i feel she delivers the most consistent and above par experience at this dealership. She is smart, savvy about technical details, understands what a customer is looking for in the service experience, and always delivers the optimal experience for me and my cars. Thank you Trish for all the years servicing my vehicles, and hopefully you'll be there for a long time further. (If you ever move to another same vehicle dealership, my cars are going with you!) More

The service I received during my appointment on 2/1/2020 was not the best I’ve gotten from PCDJ. I was greeted by Donna once the service department opened at 8am, which was the time for my appointment for a was not the best I’ve gotten from PCDJ. I was greeted by Donna once the service department opened at 8am, which was the time for my appointment for an oil change and alignment. I waited at the dealership for my car because the wait time has not been long in the past. About 9:50am I had to ask a staff member if my vehicle was ready. She got my information to check in my vehicle, which was ready when she returned. She advised me that another young lady would be checking me out and to have a seat in her office. Upon reviewing the receipt I noticed a charge for the oil change, which this one was covered under my warranty at $0. I then told the young lady this service was covered at $0, her reply to me was “I did not check in so I didn’t know this.” The young ladies statement was true, but that is not something you say out loud to a customer. I’m not sure if they were short staffed that day, but this was not my best experience. More

First time visiting Paulding Chrysler Dodge Jeep Ram. Cat in the Hat did a great job. No pressure to purchase. Came away with an awesome Ram Rebel. Overall I have to say, my first experience was excellent! W in the Hat did a great job. No pressure to purchase. Came away with an awesome Ram Rebel. Overall I have to say, my first experience was excellent! Would recommend anyone looking to go see Bruce "The Cat in the Hat". More

Service I took my truck to Ed Voyles, where it was purchased, for repair. They kept my truck for 3 days without any results. They told me that the truck neede I took my truck to Ed Voyles, where it was purchased, for repair. They kept my truck for 3 days without any results. They told me that the truck needed to sit for a few days in order for them to determine the cause (out right lie). I picked up my truck and dropped it off at your location. My truck was fixed within 4 hours. I definitely plan to continue using your service department and my next purchase will be from you as well. Thanks! More

Service Representative was very prompt and the service was done in a very timely manner. Scheduling the appointment time was very easy and met in my time frame. was done in a very timely manner. Scheduling the appointment time was very easy and met in my time frame. More

Trisha made me and my wife feel at home. The service was 5 star rated. They took the time and show us how to take the top off and put it back on, we felt very comfortable. 5 star rated. They took the time and show us how to take the top off and put it back on, we felt very comfortable. More

Clean dealership, my advisor is always very busy. Need to work on faster turn around times when working on people’s cars. It was over 2 weeks that my car was in the shop. I did receive a rental but I think i work on faster turn around times when working on people’s cars. It was over 2 weeks that my car was in the shop. I did receive a rental but I think it could be a little bit faster. More

This is the second Jeep we have purchased from Paulding CDJR and had a pleasant experience each time. Got a very fair deal and super happy with everything they did for us. CDJR and had a pleasant experience each time. Got a very fair deal and super happy with everything they did for us. More

I found my dream car and traded in the one I had. Overall would recommend. Great sales department, great financing department, great promotions. They will work with you no and you're situation. Wou Overall would recommend. Great sales department, great financing department, great promotions. They will work with you no and you're situation. Would very much recommend if you are looking for a Jeep. More

Excellent car buying experience Great car buying experience. I have bought several vehicles from this dealership and always work with Sam Meeks. Sam is first class all the way. Get's Great car buying experience. I have bought several vehicles from this dealership and always work with Sam Meeks. Sam is first class all the way. Get's to know his customers well and listens to your needs. More