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Paulding Chrysler Dodge Jeep Ram
Dallas, GA
4,132 Reviews
At Paulding CDJR, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. We strive to make Paulding CDJR a friendly place to be and a satisfying experience whether you're buying a new or used car, getting service on a vehicle, or taking part in a special or event.
Paulding CDJR serves Kennesaw, Dallas, Marietta and Smyrna, GA
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,132 reviews
May 15, 2020
My service rep was awesome!! Kept me informed moved my appt through quickly and very pleasant and professional!!! Coming back to her for future work👍🏻 appt through quickly and very pleasant and professional!!! Coming back to her for future work👍🏻 More
by terry42
Verified CustomerEmployees Worked With
Service Rep
May 15, 2020
Nicole Traverse in the service department went out of her way to make sure that my truck was taken care of and that all issues with it were corrected as promised. Will definitely be back. way to make sure that my truck was taken care of and that all issues with it were corrected as promised. Will definitely be back. More
by schatzlawncare
Employees Worked With
Nicole Traverse
May 15, 2020
Very happy with how we were treated both by our salesman and finance people. Went over and beyond to detail the vehicle. Great job by the entire sales team. Thanks and finance people. Went over and beyond to detail the vehicle. Great job by the entire sales team. Thanks More
by jonmar0
Employees Worked With
Steven was our salesman and was great, Miriam Vazquez
May 15, 2020
This was by far the best car buying experience of my life. Ricardo Hill is the best salesman. Very good knowledge of the products. Friendly and efficient service. He was insistent that I not settle for life. Ricardo Hill is the best salesman. Very good knowledge of the products. Friendly and efficient service. He was insistent that I not settle for anything but complete satisfaction. More
by LESTERKELLY2615
May 14, 2020
I have taken my vehicle here for the last three years, never any issues. This was the worst service I have ever received. Lied to from the moment I walked in. Saying warranty would pull up in system. I t never any issues. This was the worst service I have ever received. Lied to from the moment I walked in. Saying warranty would pull up in system. I told Stef to call me when they find out what’s wrong. He didn’t call I had to call at end of the day. He gave me pricing and I AGAIN had to remind him of the extended warranty. He said he would call me back. Again no call back. Next day at 8:00 A.M. I called, Stef “claimed” he called warranty to get authorization and said he was on hold then talked to someone then was disconnected. In the two days you had my vehicle I called warranty 3 times never an issue speaking with anyone and never put on hold or disconnected. He said he would call me back and let me know. I did not hear from him for almost 5 hours later. Meanwhile no work is being done on my vehicle. The warranty should have been done when I walked in. Never received calls back letting me know I had to track him down. I called to speak to the Service Manager and Mr. Hembree was not in. Stef did not answer and his voice mail was full. Not surprising because he does not keep his clients informed. It was very disappointing to know that Stef is the assistant manager. What is he teaching the employees under him. Like I said Worst experience I have ever had and may never go back!!!! More
by jhill7586
Employees Worked With
Stef Forsyth
May 14, 2020
Always great service and attention to details. Tara took care of my needs and vehicle was ready when promised. Service Dept always goes above and beyond. care of my needs and vehicle was ready when promised. Service Dept always goes above and beyond. More
by cristy
Employees Worked With
Tara, Bruce, Ricardo
May 13, 2020
Great buying experience, everyone was so nice and professional. I highly recommend Paulding Chrysler. Traded in my vehicle and was very pleased with my new purchase and the money I got for my trad professional. I highly recommend Paulding Chrysler. Traded in my vehicle and was very pleased with my new purchase and the money I got for my trade. More
by COLTFRAMING
May 13, 2020
The service I received from both John and JT were exceptional. I will be using them agin in the near future and have already recommended both of them to a business partner who is looking to purchase exceptional. I will be using them agin in the near future and have already recommended both of them to a business partner who is looking to purchase a vehicle for his son. Because of the service I received, I would highly recommend both of them to anyoneFrom the pictures below of the sales team, I do not see JT listed there - why not? He was amazing More
by raynajms
Employees Worked With
JT, John Lloret, Miriam Vazquez
