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Paulding Chrysler Dodge Jeep Ram

Dallas, GA

4.8
4,126 Reviews
At Paulding CDJR, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. We strive to make Paulding CDJR a friendly place to be and a satisfying experience whether you're buying a new or used car, getting service on a vehicle, or taking part in a special or event. Paulding CDJR serves Kennesaw, Dallas, Marietta and Smyrna, GA
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1245 Old Griffin Rd

Dallas, GA

30157

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Showing 4,126 reviews

March 26, 2023

This is the second vehicle I have purchased from this dealership and both vehicles have been / will be serviced here. The sales and service people here are top notch. Knowledgeable, friendly and just o More

by mikegford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Rep DK / Finance Jonathan
Mar 29, 2023 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Paulding Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 26, 2023

Ryan knew I was looking for a black on black 300s with a V8. He called me to let me know he found what I was looking for! I am so excited to pick up my new purchase 😊 Thank You More

by Lady300
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Guyton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Peppers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter Myers, Alan Petraska, Travis Abston, Chris Virgile
Mar 29, 2023 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we are pleased to hear of your experience with us here at Paulding Chrysler Dodge Jeep Ram. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

March 24, 2023

4th vehicle i have bought, Alan P always comes through. I'll cya again when I need another vehicle. More

by CAUSLANC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Petraska
Mar 27, 2023 -

Paulding Chrysler Dodge Jeep Ram responded

Hi Causlanc, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Paulding Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 23, 2023

I have bought a lot of cars, gone through the whole back and forth at dealerships.. and with 2 kids and my wife being pregnant i was not looking forward to having to expand to a big car it’s a lot and can b More

by ZacharyP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Myers
Mar 27, 2023 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 23, 2023

They are very knowledgable, friendly and professional. They took good care of us gave us a good deal and answered all our questions. More

by Jessica Maciel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Pompa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathon Goodman, Travis Abston
Mar 27, 2023 -

Paulding Chrysler Dodge Jeep Ram responded

Hi Jessica, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 21, 2023

Excellent customer service! !! They were able to find me the perfect vehicle within my budget. Go and see Walter he is great! 👍 More

by ravae46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Myers
Mar 23, 2023 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

March 21, 2023

Very nice sales associate. Bought three cars from him so far. Will be back for sure. More

by michael_c_powell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Abston
Mar 23, 2023 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Paulding Chrysler Dodge Jeep Ram. Thank you, and have a fantastic day!

March 21, 2023

I visited this service department today for a scheduled oil change/inspection/rotate, intending to use a coupon that I received directly from Jeep/FCA (with my VIN, and for this dealership specifically)– b More

by Karmit
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Pompa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Paulding Chrysler Dodge Jeep Ram responded

Hi Karmit, we're disappointed to hear of the negative experience you had at our location. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (770) 872-4764 and we will do our best to make this better.

Mar 23, 2023 -

Karmit responded

Update 3/23/2023 to response: This seems like a standard template response to any negative reviews. I feel like I shouldn't have to fight to have a valid offer honored. What else might I have to fight for in the future? Calavan CDJR down the road happily accepted coupon and got my oil change done (after I wasted a day @ Paulding and had to schedule more time off) If you truly want to earn my business back and redeem my opinion of Paulding CDJR, feel free to reach out to my contact info from service records/scheduled appointment 3/21 at 9am with your thoughts on what went wrong and how to fix it. I'll update this post if I ever hear back!

Mar 23, 2023 -

Karmit responded

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March 20, 2023

Great people to work trade with. Manger and sales lady were super to work with. Finance manger was best that I have ever worked with. More

by sandbagger1952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Guyton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Peppers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter Myers, Alan Petraska, Travis Abston, Chris Virgile
Mar 23, 2023 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, thank you so much for your feedback about Paulding Chrysler Dodge Jeep Ram! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

March 19, 2023

The whole teams are very nice they have good communication and skills also they make sure the customers are satisfied with the service they provide More

by Michelainepierre1975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brooklyn
Mar 20, 2023 -

Michelainepierre1975 responded

Once again Brooklyn has done a terrific job on my second visit. She has provided me excellent support and taken care of my vehicle as I asked. I have given her an outstanding job and would love to see her every time I visit your business. Thank you Brooklyn.

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