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Paulding Chrysler Dodge Jeep Ram
Dallas, GA
4,132 Reviews
At Paulding CDJR, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. We strive to make Paulding CDJR a friendly place to be and a satisfying experience whether you're buying a new or used car, getting service on a vehicle, or taking part in a special or event.
Paulding CDJR serves Kennesaw, Dallas, Marietta and Smyrna, GA
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,132 reviews
May 19, 2020
I have never had a more pleasant buying experience as I’ve had at Paulding. LT Taylor was an excellent salesperson and management and finance were all personable and patient and not pushy. I’ve had at Paulding. LT Taylor was an excellent salesperson and management and finance were all personable and patient and not pushy. More
by TONYCURTIS23
Verified CustomerEmployees Worked With
LT Taylor, Gerald Ugbana
May 19, 2020
I contacted Donna, about having work done on my Jeep. She helped me get it towed to the dealership. I was very happy with the way she helped me. I will be a loyal customer. She helped me get it towed to the dealership. I was very happy with the way she helped me. I will be a loyal customer. More
by Lamontarnold
Employees Worked With
Donna
May 19, 2020
Easy sale. Good price. No funny business. Walter was really nice and answered all my questions. Gerald was personable and made financing go very smoothly really nice and answered all my questions. Gerald was personable and made financing go very smoothly More
by VINCENT.GUINAN
Employees Worked With
Walter Myers, Gerald Ugbana
May 19, 2020
good service my issue was resolved ;;;;;good customer service and the ram was washed look good;;;; i will be back for service;;;;;my issue did not take over 30 min my issue was resolved ;;;;;good customer service and the ram was washed look good;;;; i will be back for service;;;;;my issue did not take over 30 mins More
by ssmoose
Employees Worked With
Stetph in service
May 19, 2020
Took 5 months and many phone calls to get my parts ordered. This is horrible service. My new jeep is beautiful. When people ask about it i will be sure to tell them where not to buy one ordered. This is horrible service. My new jeep is beautiful. When people ask about it i will be sure to tell them where not to buy one More
by VICTOR945
Employees Worked With
Miriam Vazquez, Eric Stallworth
May 19, 2020
Worst experience ever with any dealership. Our service Worst experience ever with any dealership. Our service writer Stef always made me feel like I was bothering him. He almost never called with an up Worst experience ever with any dealership. Our service writer Stef always made me feel like I was bothering him. He almost never called with an update. Only sometimes ever returned a phone call. I really loved this dealership before dealing with him. More
by ROBERTDALELONGJR
Employees Worked With
Stef
May 19, 2020
Great up to giving them a downpayment The dealership was great, quickly responded to emails and text messages and answered the phone immediately. Until they took my downpayment and then it The dealership was great, quickly responded to emails and text messages and answered the phone immediately. Until they took my downpayment and then it was horrible. The salesperson wouldn't answer phone calls or return texts until hours later. The truck was supposed to be delivered on Monday. She wouldn't get me an arrival time. I called and left a message and then texted her. She finally responded saying the drivers decided to not show up that day. She waited until 530 pm to tell me that after I had been asking her times for several hours. I asked if she would have the tires reversed so the white writing was on the inside. She said she could do it for another $200. I guess the $56,000 I just spent at the dealership wasn't enough for her. I guess her keeping my truck an extra day wasn't enough for her to go out of her way to do anything for me. The next day when the truck finally arrived the driver jumped out and asked which vehicle he was taking back. I told him there wasn't a trade in. He looked like he was in shock. We sat in my driveway for almost an hour while the dealership tried to figure out how he was going to get home, a four hour drive away. I felt bad for him. He was a very nice guy. I ended up driving him to a hotel so he could stay the night until someone could come get him. The salesperson even left him on hold while she was doing who knows what. I will never shop at this dealership again, and that is just because of her. The finance guy was nice, the driver was great but I was disappointed with the salesperson. More
by Ramowner
Employees Worked With
May 18, 2020
The only thing that could have made this car purchase any better is if the dealership would have been able to ship the vehicle to texas but other than the drive time it was great we love the car and service better is if the dealership would have been able to ship the vehicle to texas but other than the drive time it was great we love the car and service was spot on More
by Sinners 73
Employees Worked With
Miriam Vazquez, Austin Nichols
May 18, 2020
We bought a Jeep Wrangler April 24th. By the time we got it to our house one mile away the car locked up and would not move. Then we started noticing wind coming through the driver's window. Then we noticed it to our house one mile away the car locked up and would not move. Then we started noticing wind coming through the driver's window. Then we noticed water coming in both doors. Then the headliner fell off. We have had the car 20 days and it's been in the shop 15 Days. Management is more concerned about the next sale instead of the last sale. Customer service sucks. they let our car sit out in the rain last night and it got wet inside. They have had the car for 8 days now waiting on a part for the wind but have not taking the time to look at the transmission problems. We were excited about our new Jeep and now all we want is our money back and go to another dealership. This is the worst place I have ever been to buy a car and I will put it on BBB, carrater,fb. Everywhere everyday until they make this right. The manager and the assistant manager refuse to give us calls and give us updates. They are totally useless as management people. By somewhere else please please please. Paulding Dodge Chrysler, Jeep sucks.. More
by rickdefreece
Employees Worked With
Jt 10 plus
