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Paulding Chrysler Dodge Jeep Ram
Dallas, GA
4,132 Reviews
At Paulding CDJR, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. We strive to make Paulding CDJR a friendly place to be and a satisfying experience whether you're buying a new or used car, getting service on a vehicle, or taking part in a special or event.
Paulding CDJR serves Kennesaw, Dallas, Marietta and Smyrna, GA
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,132 reviews
June 16, 2020
Service was great no issues at this time looking forward to my next visit. Paulding Chrysler Dodge Jeep Ram. service service service service service service. to my next visit. Paulding Chrysler Dodge Jeep Ram. service service service service service service. More
by mischerylcook
Verified Customer
June 15, 2020
The service I received was terrible! I dropped my car off on Saturday morning when the service department opened. I was told that I would have some information about my car that day or Monday in a worst off on Saturday morning when the service department opened. I was told that I would have some information about my car that day or Monday in a worst case scenario. By Monday at 9am I hadn't heard anything so I called and finally got information about my car around 11. I asked for an email with the estimate. After an hour went by with no email I called back to at least get the service started on my car. I received no phone call on Tuesday. On Wednesday around 5pm after not hearing anything I called to get an update. The woman I spoke with said she would go to the back and check on my car because there was a note in the system that my car was "on hold." After 20 minutes went by with no return call I called again and was transferred to Stefan Forsyth who has been my service provider during this ordeal. He told me he had to go to the back and check on my car and the woman I talked to did not go to the back and simply gave him my message even though she told me she was going to. When he called back he said that some parts that were needed for my repairs were not available and had to be ordered and had arrived Tuesday evening. However, this was only relayed to me on Wednesday evening. I was told my car would be ready by noon or 1pm on Thurday. I received a call at almost 6pm on Thursday that my car was ready. When I came to pick my car up I had to wait even though my service provider was only helping someone for the first 5 seconds that I was there. Also, NONE of the employees were wearing masks. This seems irresponsible and dangerous for everyone inside. They were also NOT social distancing since 3 or 4 employees were huddled together in an office. The service, or lack thereof, deserves no stars, but the system won't let me submit this review without at least 1 star. I won't ever be coming back. More
by KP
Employees Worked With
Stefan Forsyth
June 15, 2020
Fast and super easy sale. They had me in and out in no time. I am super happy with my purchase and looking forward to buying more cars from this dealer time. I am super happy with my purchase and looking forward to buying more cars from this dealer More
by Dana Palmer
Employees Worked With
Other Employees :
Matt Whitaker, Bruce "Cat in the Hat", Miriam Vazquez, Eric Stallworth
June 14, 2020
Steph is always so good to me and goes above and beyond. From the major repairs to the most minor insignificant details, he always makes sure that I am 110% satisfied and does everything he can to be sure t From the major repairs to the most minor insignificant details, he always makes sure that I am 110% satisfied and does everything he can to be sure things are taken care of to it’s fullest. At this point, I don’t trust anyone else with my vehicle. More
by Amanda
Employees Worked With
Stefan Forsyth
June 14, 2020
Great atmosphere, very polite and quick service ! Made my first time here easy ! Extremely knowledgeable and informed me of everything I needed with prices and all first time here easy ! Extremely knowledgeable and informed me of everything I needed with prices and all More
by babesz19
Employees Worked With
Stefan Forsyth
June 14, 2020
I'm very satisfied with your service,quality and speed . I'm so very happy ,because when I received my car ,fine it celan and nice finished . Thanks a lot . . I'm so very happy ,because when I received my car ,fine it celan and nice finished . Thanks a lot . More
by Cirilo RAMIREZ
Employees Worked With
Mr Anthony. body shop mánager
June 13, 2020
The dealership did a great job with fixing my vehicle. The few times I’ve been to the dealership, my vehicle has been fixed perfectly. The workers who helped me were very nice, professional, and understan The few times I’ve been to the dealership, my vehicle has been fixed perfectly. The workers who helped me were very nice, professional, and understanding. More
by dontaviagordon
Employees Worked With
Donna Bell, Tara
