Paulding Chrysler Dodge Jeep Ram

They are very helpful and they made sure everything I asked for was done. If car buying was this easy all the time I would never get a rental car again. I would just come get another from these people. asked for was done. If car buying was this easy all the time I would never get a rental car again. I would just come get another from these people. More

Alan is great. He drove all the way to see us. We will use him again. He drove all the way to see us. We will use him again. More

Excellent sales experience. Quick and easy process both with the sales person (Ricardo Hall) and financing. Quick and easy process both with the sales person (Ricardo Hall) and financing. More

I had a very good experience with Frank at Sales and John in the Account department. in the Account department. More

Great expedite with this dealership. Shopped with Christopher Virgile and I am completely satisfied with my purchase. He got me in the car I wanted for the price I was willing to pay. Wo Shopped with Christopher Virgile and I am completely satisfied with my purchase. He got me in the car I wanted for the price I was willing to pay. Would definently recommend anyone looking for a car to this dealership to shop with Mr. Virgile himself!! More

The dealership, ownership, salespeople are awesome and very knowledgeable about the vehicles they sell to the public. very knowledgeable about the vehicles they sell to the public. More

Great inventory, told them what I wanted and they provided. Had a mix up but they made it right. provided. Had a mix up but they made it right. More

My sales rep. was nichole she was always looking out for me and I would definitely buy another car from her. was nichole she was always looking out for me and I would definitely buy another car from her. More

Had an amazing experience from sales through finance. Never felt pressured. Would absolutely go back and buy from them again. Never felt pressured. Would absolutely go back and buy from them again. More

Alex, our salesman was very professional, knowledgeable and stayed connected the entire build and delivery. He adapted to my communication preferences and was very responsive. The day the car was deliver and stayed connected the entire build and delivery. He adapted to my communication preferences and was very responsive. The day the car was delivered, he sent me a video in the rain to let me know it had arrived. That was an over-the-top moment. We paid cash for the vehicle so our engagement with the finance manager was about 30 min. This was the least positive experience. Three areas of opportunity include 1). Office is a mess. Customer files and piles of paper were everywhere. It made me uncomfortable thinking about my information in a pile in that office. Privacy standards need improvement. 2). The finance manager was not respectful of our time. 30 min on a 10 min process. We paid cash. He immediately jumped into telling us about himself , his land, his stock cars and his problems with his neighbor. He demonstrated no interest in us as clients or even congratulate us on the purchase. He did remind us twice to give him a 10 on the survey. 3). The finance manager used inappropriate language. Telling us a story about his neighbor he said the neighbor called his daughter a xxxxx and the daughter pepper sprayed the neighbor. He also said his neighbors spouse nearly pissed himself laughing. I was clearly uncomfortable. There was no self-awareness. Finally, I was surprised to have not met a manager in my multiple visits to this dealership. I’ve purchased 7 new cars in the last 20 years including Lexus, Infinity, Cadillac, GMC, Volvo… first time the manager never introduced him/her-self and shook my hand. If you are going to sell a luxury Jeep you need to provide the experience that goes along with the sticker price. Alex was fantastic and a real joy to work with. He continues to check in post purchase. I love the Jeep Grand Cherokee and am excited to drive it. Thank you for asking for my feedback. More