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Paulding Chrysler Dodge Jeep Ram

Dallas, GA

Overview
Employees
Reviews
Vehicles
4.8
4,132 Reviews
At Paulding CDJR, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. We strive to make Paulding CDJR a friendly place to be and a satisfying experience whether you're buying a new or used car, getting service on a vehicle, or taking part in a special or event. Paulding CDJR serves Kennesaw, Dallas, Marietta and Smyrna, GA
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1245 Old Griffin Rd

Dallas, GA

30157

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Showing 4,132 reviews

August 25, 2020

If you want top customer service and people who really care then stop by Paulding Chrysler Dodge Jeep Ram Dealership. Ask for Alan or Eric! I love my 2016 Dodge Journey Crossroad. Thanks for everything 😁 More

by jenal0410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out!

August 24, 2020

Experienced great customer service throughout the entire process. Glenda has great customer service skills and made me feel welcomed. The wait to get my car serviced was not as long as expected, I was very More

by Chelsey Hollinshed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenda (service)
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Aug 25, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Hi Chelsey, thank you so much for your positive comments about Paulding Chrysler Dodge Jeep Ram! Please don't hesitate to reach out if there's anything additional we can do for you.

August 23, 2020

Really great place and very helpful. Great team that makes you feel welcome. Very willing to work around your busy. I'll be recommending them to very one More

by JAMESCOTES24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Paulding Chrysler Dodge Jeep Ram to have earned it.

August 21, 2020

Love dealing with your company, everyone treated us wonderful, i said the vehicle i wanted and they delivered. Cleaned and fueled up. Complete service. Will see them again More

by ldytrkr64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Guyton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Pompa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce "Cat in the Hat", Lynda Marusza , Miriam Vazquez, Ryan Hairston, Gerald Ugbana
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Aug 25, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Paulding Chrysler Dodge Jeep Ram for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

August 21, 2020

John honored a quote from a previous service writer and was able to work me in the following day. Super service and had my car done in 2 hours. More

by jrhack79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
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Aug 25, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words about your experience here at Paulding Chrysler Dodge Jeep Ram. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

August 21, 2020

Great customer service with updates and communication from Glenda Frazier. She took the time to answer my questions and explain what was going on with my Jeep. Very much appreciated!! More

by Paula.black1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenda Frazier
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Aug 25, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Paula, thank you for your great feedback! Our team here at Paulding Chrysler Dodge Jeep Ram sets a high standard of excellent customer service and we're glad to hear your experience reflected this!

August 21, 2020

Dealing with Paulding Dodge was nothing short of awesome! John and Glenda were both prompt, friendly, and informative. Will definitely be taking my vehicle back More

by rtgooser
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Frazier, Glenda Frazier
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Aug 25, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words about your experience here at Paulding Chrysler Dodge Jeep Ram. We try every day to satisfy our customers and it’s always nice to know when we succeed.

August 20, 2020

Check in process took 20 minutes- repair took 4 hours they knew I was waiting. No one told me it would take that long. Won’t be back More

by themarktanner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sam Meeks
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Sep 07, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Thanks for reaching out to us. Here at Paulding Chrysler Dodge Jeep Ram we work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. This is not something we like to hear. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (770) 872-4764 and we will do our best to make this better.

August 20, 2020

Easy to find what I needed! I needed a touch up paint pen, the parts dept found my color match quickly and it was under $20! More

by treylilbaker23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure. Parts department
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Aug 25, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Paulding Chrysler Dodge Jeep Ram. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

August 20, 2020

Bruce and Gerald are the best they did an amazing job getting us into a vehicle. I will definitely be referring others to this company. More

by Dkemp091985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce "Cat in the Hat", Gerald Ugbana
Report | Print
Aug 25, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words about your experience here at Paulding Chrysler Dodge Jeep Ram. We try every day to satisfy our customers and it’s always nice to know when we succeed. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

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