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Paulding Chrysler Dodge Jeep Ram

Dallas, GA

4.8
4,132 Reviews
At Paulding CDJR, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. We strive to make Paulding CDJR a friendly place to be and a satisfying experience whether you're buying a new or used car, getting service on a vehicle, or taking part in a special or event. Paulding CDJR serves Kennesaw, Dallas, Marietta and Smyrna, GA
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1245 Old Griffin Rd

Dallas, GA

30157

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Showing 4,132 reviews

May 13, 2021

Service completed during time frame. Robert provided excellent customer service. The reason for the visit was a check engine light on for an oil sensor malfunction and now no light. More

by dmcneal2121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Detweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hello, thank you for your kind review; we are happy to pass along your comments to Robert here at Paulding Chrysler Dodge Jeep Ram! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 12, 2021

From the time I drove up through the whole process has been a great experience. Joseph has been very helpful; he kept me informed of the events step by step. More

by Nicola
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Drupiewski
May 13, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi Nicola, thank you for your kind review; we are happy to pass along your comments to Joseph here at Paulding Chrysler Dodge Jeep Ram! We are always more than happy to assist you if anything else comes up. Take care!

May 12, 2021

Came in for CEL that was covered under warranty. Dealship claims to fixed and replaced with new parts. CEL lights still on and it appears that they did nothing more than run a regen. More

by i3abyjay25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Detweiler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hello, thanks for reaching out to us. Our team at Paulding Chrysler Dodge Jeep Ram is dedicated to providing each of our valued clients with the highest caliber of customer service and quality work you can trust, but it sounds like we let you down. Please reach out to us at (770) 872-4764 so we can discuss the details of your visit. We hope to restore your confidence back in our dealership. Take care.

May 11, 2021

Horrible experience, not the first time and debating on going back again. I am very disappointed and dissatisfied. Don’t feel like I was offered anything outside of sorry to make things right. More

by OTR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Frazier, Vinnie Oddo
Jun 15, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Thank you for sharing your honest feedback. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (770) 872-4764 and we will do our best to make this better if we still can. We hope to hear from you.

May 11, 2021

I had never been to get service on my Jeep and Joseph explained everything and made me feel very welcome. I appreciated the level of customer service I received. More

by jujuhend1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Drupiewski
May 12, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, thank you so much for your kind words about your experience here at Paulding Chrysler Dodge Jeep Ram. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Paulding Chrysler Dodge Jeep Ram!

May 11, 2021

I was very pleased I was treated with respect and I didn’t feel rushed or bullied into getting a car I will most definitely refer family and friends. More

by Jasmine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Moore , Miriam Vazquez
May 12, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, thank you so much for your kind words about your experience here at Paulding Chrysler Dodge Jeep Ram. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Paulding Chrysler Dodge Jeep Ram!

May 11, 2021

working with Nichole was fantastic there was absolutely no pressure gave me all the options I asked for and couldn't have had a better experience anywhere. I live in Henry County which is easily an Hour dr More

by bigt3815
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nichole Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we are so pleased that we were able to meet your expectations and that you enjoyed your time here at Paulding Chrysler Dodge Jeep Ram. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

May 10, 2021

I just paid $2500 to have my car serviced here and it wasn’t even broken. But everyone was very nice, provided great service, and they completed servicing my car much sooner than expected. By the way, no More

by tonyb1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aundrea Lee
May 11, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

May 10, 2021

Salesman did fantastic job for me. Hot a good value for my trade in.. Not too much pressure on up selling.. Took a bit timewise More

by RLMDDS10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Mayfield
May 11, 2021 -

Paulding Chrysler Dodge Jeep Ram responded

Hello, we are pleased to hear of your experience with us here at Paulding Chrysler Dodge Jeep Ram. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. We look forward to your next visit! Take care!

May 09, 2021

received vehicle maintenance but they did not put windshield washer fluid in my vehicle and svc emoloyee did not wear a mask when working with us. More

by cdjrcandobetter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan Hairston, Joseph Drupiewski
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