Paul Thigpen Ford

very poor service drove tampa fl to purchase a 2017 pickup was to all paperwork would be ready for me as of my drive back.when i arrived i had to wait 3 hours for thin drove tampa fl to purchase a 2017 pickup was to all paperwork would be ready for me as of my drive back.when i arrived i had to wait 3 hours for thing to get done then was told they could not find the keys they found one set said they would mail the other keys to me. never got them when i called i was told i would have to purchase another set for $300.00plus the bed lock keys NOT VERY HONEST PEOPLE TO DEAL WITH. More

Very poor customer service The car I purchased was not detailed when it was delivered, I was promised things that was not authorized, the car was missing floor mats and trunk The car I purchased was not detailed when it was delivered, I was promised things that was not authorized, the car was missing floor mats and trunk rear light covers. To add insult to injury, the temporary tag was put on the car with the wrong type screws which ultimately broke the license plate holder. I gave the dealership a call before rating, no one bothered to call me back. An employee lost their job during this fiasco, I feel like it was the wrong person. More

Customer focused from the get go! Thank you to Josie Alvarez and Don the guru of finances. If not for them, I would be driving a 5 yr old used car and paying close to the same as my 20 Thank you to Josie Alvarez and Don the guru of finances. If not for them, I would be driving a 5 yr old used car and paying close to the same as my 2018 Ford Escape, with awesome warranties, love it. My first new car in 44 years.Again Thank You! More

Happy customer Buying a car from Paul thigpen (Vidalia Ford Lincoln) was an awesome experience!! I have purchased many vehicles but none made it easier than buying Buying a car from Paul thigpen (Vidalia Ford Lincoln) was an awesome experience!! I have purchased many vehicles but none made it easier than buying from Vidalia Ford. Wendell, the guy that sold me my car was great! The entire staff was friendly. I look forward to doing more business in the future. More

Service Oil Change, Recall I dealt with Kenny for my oil change and the recall that was to be done. Kenny went above and beyond to make me happy. I believe in taking care of you I dealt with Kenny for my oil change and the recall that was to be done. Kenny went above and beyond to make me happy. I believe in taking care of your vehicle. I will return for future service. I was pleased that the truck seats were covered with plastic and paper floor mats were used. A very pleasant young lady scheduled the recall. More

Best car buying experiance This was by far my best car buying experience. Quick, honest, and an amazing deal! George Sims was our salesman, he went above and beyond to make sure This was by far my best car buying experience. Quick, honest, and an amazing deal! George Sims was our salesman, he went above and beyond to make sure we were 100% happy with our purchase. We will definitely be using Paul Thigpen in the future. More

Happy Customers Anthony got us a new Ecosport as a loaner while our other vehicle was getting worked on. Justin (JB) was very professional and went out of his way Anthony got us a new Ecosport as a loaner while our other vehicle was getting worked on. Justin (JB) was very professional and went out of his way to get us one we wanted from another dealership. More

Happy customers Crew worked hard to get us in the truck we wanted will definitely deal with them more in the future for next vehicle for wife Crew worked hard to get us in the truck we wanted will definitely deal with them more in the future for next vehicle for wife More

Professional and friendly business I recommend this dealership to anyone. All the staff are friendly and keep your business personal. They will work with you and help you get a nice car I recommend this dealership to anyone. All the staff are friendly and keep your business personal. They will work with you and help you get a nice car to ride home in...i would go back to this dealership anytime. Thanks you guys for my beautiful 2018 Ford focus..i love it and well pleased! More

Derrick Ryals is the beat Mr. Derrick listened to us and found what met our criteria and after a short test drive we bought it. It was the easiest car purchase ever. He also co Mr. Derrick listened to us and found what met our criteria and after a short test drive we bought it. It was the easiest car purchase ever. He also contacted me the next day and I feelmif I ever have any problems he will be available. More