Paul Thigpen Ford

Carried truck for recall went to pick it up and they suggested 2100.00 worth repairs. Carried to independent shop and they said only legitimate recommendation on entire sheet was leaky radiator hose. I suggested 2100.00 worth repairs. Carried to independent shop and they said only legitimate recommendation on entire sheet was leaky radiator hose. Installed for 79.00. Not sure I trust their service department. More

Amazing Service They always give the utmost attention to every visit, are very polite and helpful. I come here for service each time, a most pleasant experience. They always give the utmost attention to every visit, are very polite and helpful. I come here for service each time, a most pleasant experience. More

Buying truck was pleasant, everyone worked hard to make deal happen, very good sales people, very polite and professional, dealership clean, vehicle was received very clean deal happen, very good sales people, very polite and professional, dealership clean, vehicle was received very clean More

Chime problem It worked the next day & then stopped again. Can not afford the new part. Will schedule when I can afford to pay. Will call for appointment then. It worked the next day & then stopped again. Can not afford the new part. Will schedule when I can afford to pay. Will call for appointment then. More

Was a really good experience. We were treated well no one was pushy they worked with us to get what we wanted and we were extremely pleased with our Lincoln MKC. 5 stars guys was pushy they worked with us to get what we wanted and we were extremely pleased with our Lincoln MKC. 5 stars guys More

The service department personnel are always very friendly and efficient. I have always had a pleasant experience and look forward to dealing with them in the future. and efficient. I have always had a pleasant experience and look forward to dealing with them in the future. More

Very experienced very cordial salesman. Allen Ambrose is an absolute diamond in the rough. One of the most thorough and experienced salesman ever!! Go see him for a good deal. an absolute diamond in the rough. One of the most thorough and experienced salesman ever!! Go see him for a good deal. More

I pretty much knew what I wanted before I ever made a phone call or set foot on the lot. When I made the call, Jordan made it happen. phone call or set foot on the lot. When I made the call, Jordan made it happen. More

Regular Maintenance They did a very good job. Kenny went above helping me with my IPhone connection to car. When they washed my Lincoln they also swept the interior. The They did a very good job. Kenny went above helping me with my IPhone connection to car. When they washed my Lincoln they also swept the interior. The only thing was it was a very long to get all done. More

Less Than Impressed. Upon entering the service area for my scheduled appointment, I don't believe there was a sign to identify where the Service Manager's area was. I had Upon entering the service area for my scheduled appointment, I don't believe there was a sign to identify where the Service Manager's area was. I had to ask at the Parts Counter where it was. The Service Manager was not in the area and when he did show up he totally ignored me. I had to stand awkwardly at the counter to be waited on or greeted. I almost left, did they want my business or not? Then when I was finally acknowledged by the Service Manager, he acted like I wasn't in the system for an appointment. Other than that initial impression of apathy, the service work done was good. This dealership is no way near as nice as their Chevy/GMC dealership down the road from this one. They should learn from that one. I am not sure I will take my car back to this dealer. More